Skip to main content

Herb Chambers Lexus of Hingham


141 Derby St, Hingham, MA 02043 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Great Experience!
Written by kjc8 on 07/31/2014
I have never written a review before but I wanted to do so in order to give credit to Herb Chambers Lexus of Norwell and my wonderful sales person, Sam P. I am also writing this to help other car buyers. I have had some pretty negative sales experiences at dealerships in the past mostly in the form of aggressive, pushy, argumentative sales reps/mgrs. Once I could not get my car key back after they checked it for trade-in and had to sit through their sales pitch and a lengthy wait before they could "find it" where it was sitting behind their counter None of that happened here. From the moment I arrived in their beautiful showroom, everyone was friendly, warm, welcoming and helpful. I extensively research before I settle on a make/model. Sam P wanted to know what I wanted. He did not try to argue me into what he wanted to sell or question my criteria for choosing a particular car. It was a refreshing change from prior experiences! I am surprised to say that I truly enjoyed my shopping experience. Though I did not find what I was looking for that day, I am now diligently checking their inventory regularly. A very nice woman called after my visit and asked permission to keep an eye out for the car I wanted. What a pleasure to be treated with warmth and respect. I would recommend that dealership and Sam P and will definitely return!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
herbchambers on 07/31/2014
Dealer Response
Thank you so much for taking the time to share your experience with Sam. We truly value your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager
Report