Kelly Volkswagen
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Friendly service on a Friday night.
Written by 02/18/2015
onAfter doing research online looking for a CPO TDI Jetta Sportwagon for weeks we decided on making a drive from RI to Kelly VW.
Within moments of making the phone call to see if the vehicle we had our eyes on was available, I received a call from Jackie letting me know he was getting it ready so we could go for a drive when we arrived. We hit awful traffic on our way from RI resulting in us arriving a good half hour after closing time. Jackie never made us feel rushed through our visit to Kelly VW.
In fact, upon returning from a quick test drive, we made the decision that this vehicle was going to be ours. We did not leave Kelly VW that evening until nearly 8:30 (now two and a half hours after closing time!).
I jumped for joy when Jackie said he would have to deliver the vehicle to RI, saving me another trip.
Jackie kept in touch to make sure the delivery and experience at the RI DMV was a piece of cake. Even though Jackie could not make the trip on the day I wanted to take possession of the vehicle he made sure to ensure that all of his ducks were in a row for a simple and quick transaction.
We are only slightly disappointed that Kelly VW is not closer to home! Would highly recommend Jackie and the great team at Kelly VW for anyone who is in the market for a new or used (CPO) VW.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes