Customer Reviews of Ira Subaru
Pleasant and professional interaction!
byon 05/08/2024
My experience with Richard was great! He answered all of our questions to the best of his abilities and was never crossing boundaries with us or unprofessional. Made the accommodations we asked for and made this whole process of buying my first car very enjoyable and not as stressful. Very personable and genuinely seemed like he was looking out for us. Would recommend him to anyone out there looking to buy a Subaru!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant and professional interaction!
byon 05/08/2024
My experience with Richard was great! He answered all of our questions to the best of his abilities and was never crossing boundaries with us or unprofessional. Made the accommodations we asked for and made this whole process of buying my first car very enjoyable and not as stressful. Very personable and genuinely seemed like he was looking out for us. Would recommend him to anyone out there looking to buy a Subaru!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
WRX
byon 05/08/2024
Quick and easy. Charlie was just great, as was William.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Maintenance
byon 04/24/2024
The service at ira subaru was great. The associates are very nice and service was done in a timely and professional manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great experience from A to Z
byon 04/24/2024
Bought used car, the process was smooth, quick, and professional. It was really nice working with Georgio as my sale person, l got a great deal and honored all commitments made and answered all my questions. I strongly recommend this dealership despite some bad reviews.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Low price honored
byon 04/23/2024
Great experience with Ira Subaru. With the low pricing on the website posted, it made the car purchase seamless without the stress of negotiation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2024 Crosstrek
byon 04/22/2024
Kat was incredible, educative me on all my options for purchasing a new Subaru. Once I opted for leasing a 2024 Crosstrek, she was able to explain everything about the vehicle and how it worked, everything! I appreciate her time and knowledge so much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Open communication and great customer care
byon 04/20/2024
Michaela was wonderful and kept me updated during my service. I love the option of booking online and no pressure if I need to reschedule.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Zachary Sabet, Subaru Forester
byon 04/20/2024
Attentive, helpful, and responsive service. I received all that I wanted. The car that I purchased is exactly what I wanted. Zac made sure I had everything on my wish list and more. I was able to get my new car in 24 hours even though it was a state holiday. I would recommend this to family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Car service
byon 04/16/2024
I went for a routine oil change and also told them of a noise I was hearing. They were able to diagnose the trouble and fix it the same day. Yvonne was my service tech and she went above and beyond.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 04/08/2024
Super accurate and fast service . Friendly and knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
excellent service
byon 04/02/2024
Quality of service, and professionalism were outstanding.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Subaru service
byon 03/26/2024
Check in until completion was kept informed and made comfortable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
5 year service
byon 03/16/2024
The service person was very helpful explaining what needed to be done and why
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change at Ira Subaru Danvers MA
byon 03/14/2024
I had a very pleasant experience for my Subaru oil change. Madge provided excellent service. Thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Attention to detail
byon 03/13/2024
Great friendly customer service advisor. She kept me informed of the work and set up a Lyft ride for me. The place is immaculate, very nice place to edit if you need too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ira Subaru Service
byon 03/09/2024
Yvonne is an excellent Service Manager at Ira Subaru in Danvers, MA. I am very happy with the quality of service. The loaner car was ready for my use while my car was worked on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 03/08/2024
Got an oil change, worked with Lindsey Silva. She is always great, goes above and beyond every time I go there!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and efficient
byon 03/02/2024
Got a coupon so got my 12k service. Kyle was great, let me know before everything to be done, and double checked after service was complete. Professional all the way through.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/02/2024
Overall my experience is great. Friendly and respectful explained everything in detail. No surprises at all
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
repeat customer
byon 03/02/2024
Purchased my second vehicle here in 18 months. Great service and selection.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding.
byon 02/29/2024
This team at Subaru has been fantastic. Thorough, efficient and excellent communication. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
At Ira Subaru in Danvers we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices!
1 Comments