Ira Lexus
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sales Rating
If I could give zero star, I would have
Written by 11/04/2012
onI have been in sales for all my life.
I have built number of sales teams and organizations.
Dealing with Ira Lexus Danvers has prompted me to write this review.
I have never seen such an unorganized, unethical sales team.
They kept badgering me for months to trade in my Lexus and buy a new one. Every time they gave me a verbal offer, it ended up either being high price or rework of the same number presented as a new lower price.
Bottom-line, don't trust Reps or managers.
I went there even in person just to find out that they actually want even more.
I am going to buy from another Lexus dealer in southern Mass just because I would not do business with Ira Lexus.
if I was you, I would look at other dealers too.
Admunds rating of 3 is generous and over what it should be.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
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customer_svc on 06/26/2013
Dealer Response
We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything that would make this experience better, please let us know.
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