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Ira Lexus


99A Andover St, Danvers, MA 01923 (map)
Today 12:00 PM - 5:00 PM
Sales Rating
Recommend:
Yes (19) No (0)
Service Rating
Recommend:
Yes (97) No (5)
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Dealership Sales Review

1 out of 5 starssales Rating
Unethical sales tactick that will make you sick...
Written by bonnie37 on 09/24/2012
If you are single woman stay away from Ira Lexus dealership This is the story that happened to me recently. I bought certified preowned Lexus RX 350 at Ira Lexus Dealership in Danvers. The sales person I met on the dealership was nice and helpful. The first thing the sales person needs to do is to make sure you trust him. There are different ways to do it depending how educated you are about the market, the car business etc, your financial situations, your needs and your life style. Single ladies listen to this: engaging to romantic and intimate relationships is one of them used at this dealership to get you to buy a car and most importantly write them a good review. To make my story short. I did bought a beautiful car that I always wanted but don't want to drive. The way how it was sold to me makes me sick to my stomach. I will never step on this dealership for service because this kind of romantic game was played right there in the dealership in front of everybody. I mean kissing hugging and etc... More than that this sales guy first of all married, second in training to become a sales manager to teach other sales people how to sale cars. So this makes me to believe this romantic sale is widely used and accepted practice in Ira Lexus. SINGLE LADIES STAY AWAY FROM THEM.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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customer_svc on 06/26/2013
Dealer Response
We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything that would make this experience better, please let us know.
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