Quirk Chrysler Jeep
Back to Service Reviews
Dealership Service Review
service Rating
Brand New Jeep Keeps Leaking
Written byon 01/10/2013
Bought a brand new Jeep Wrangler. After a soft top recall, roof leaks on the passenger side. Not a little, I'm talking a quart of water on the floor after a rain. Leaks from the top too so the passenger gets wet. Brought back to the Quirk Jeep Service 7 times. Nothing has changed. Last time a Chrysler "expert" made a special appointment. Gave us a rental, kept the Jeep overnight. Say they did everything. When we got it back the floor was soaked with water and it still leaked. Now they want me to bring it back again. Chrysler is involved and doing nothing. Basically told me to lump it. Now I'm getting a lawyer involved. Didn't want too but they forced it. Never go to this dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No