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Herb Gordon Subaru


3161 Automobile Blvd, Silver Spring, MD 20904 (map)
Today 07:30 AM - 08:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Best car buying experince EVER!
Written by radkoldguy on 07/30/2015
My wife and I recently bought a new 2015 Subaru Outback. What we wanted was not in stock so we had to order it. This is the first car I've EVER bought, and I've bought a lot in my years, where there was absolutely NO hassle whatsoever. Our sales representative Sue Ireland was just about the most low key sales person I've ever met. She was polite and patient with my wife and I as we laid out exactly what options we wanted. Sue was knowledgeable of the options of the Outback and thoroughly answered all of our questions. She even made a couple recommendations that we ended up going with. Sue emailed us as our car went through the process of being ordered, being built, and being delivered. When we picked it up she went over just about everything we needed to know and when we drove away we felt we had a good start on knowing everything. We knew we wanted a Subaru Outback and went to Herb Gordon based on the recommendation of a teacher my wife works with. We asked for a particular sales person only to find out he had recently retired and Sue was hired to replace him. How lucky can you get?. Herb Gordon, and in particular Sue Ireland, restored my faith in car dealers and car salesmen (saleswomen). This was the best car buying experience I have ever had and would highly recommend Herb Gordon and Sue Ireland if you are interested in purchasing a Subaru.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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mileone on 08/04/2015
Dealer Response
Good afternoon radkoldguy. Herb Gordon Subaru would like to congratulate you and your wife on your brand new 2015, Subaru Outback! We are pleased to hear that Sue Ireland lead you to your new Subaru and we will certainly share your kind words with her. As you settle in to your new vehicle, please don't hesitate to stop by for a regular checkup! Thank you radkoldguy for the highly praised review and we hope you both enjoy your new Subaru.
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