Herb Gordon Subaru

I started out by using the USAA buying service and finally landed at Herb Gordon Subaru. After owning a 1998 Honda Accord for 239,000 miles, I test drove a Ford Fusion Titanium(2015), a Mazda6(2014), a Volvo S60(2015) and a Honda Accord(2014). I did test drive a 2015 Subaru 2.5i premium, but, after hearing that the configuration I was looking for would not be available until the beginning of January, 2015. After hearing that, I decided to get the Honda, although the more I thought about it, the more I wanted the Subaru Legacy Limited 2.5i with Eyesight, Nav, sunroof and keyless entry. I kept looking at Truecar to see if the car would be available sooner. On October 4th, I called Mike Roy to ask about availability and he told me they would be available this month (Oct.). So, I drove to the dealership and put down a deposit on the car I wanted. I was told it would be part of the November allocation. My salesman was Jim Boratenski, and I could not have had a more pleasurable experience. From start to finish Jim remained a delightful person with my kind of humor. As antsy as I became about the arrival, Jim was always unruffled and pleasant. When he had news about the arrival (which was invoiced the last day in November) he originally told me that the factory had a penchant for invoicing within the month of allocation because it made sales numbers look as good as possible ... and he was correct. He sent me an email on Sunday, Nov. 30th saying the car would be good to go on Monday, December 1st. When I came out to Herb Gordon, my car was parked in front of the dealership. It looked better than I imagined it would. My car remains a wonderful car that I am still far from knowing how to use it. Jim introduced me to the Bryan Liddiard to consummate the sale. Bryan was another part of your dealership that continued to make this purchase fantastic. Finally, Jim took me around to the service area and finalized a totally extraordinary experience. When all of the human introductions were completed, Jim accompanied me to my car to show me how to use it. I remain extremely satisfied with my Subaru without any bit of cognitive dissonance or buyer remorse. Every time I get into the car I revel in the total satisfaction of "owning" such a fine conveyance ... the bank really owns the car, but I own the tires (I traded the Goodyear Eagles for Michelin Pilot Sport A/S 3s the day after picking up the car).