Skip to main content

BMW of Silver Spring


3211 Automobile Blvd, Silver Spring, MD 20904 (map)
Today 07:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (90) No (1)
Service Rating
Recommend:
Yes (1) No (0)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Thank you Mrs. Caprice
Written by dkwalker2 on 04/07/2015
Finding a car to call mine was definitely not an easy road. I started my car search in November of 2014. I really didn’t know much about cars but I did know that if I could pick any make the one I wanted a BMW. However, because of my low budgeted amount I decided to look at other makes and models as well as BMW. From VW to Audi to Land Rover to Volvo, I was all over the place. After about a month of no luck and getting told that my wants were too high for my price range I wanted to give up. However, after doing what was supposed to be my last daily routine of looking for any new vehicles in inventory for all the BMW dealerships up and down Maryland I came across a very odd finding. BMW of Silver Spring had received new inventory and they were advertising a 2011 Sedan 328 I for 69$. So being the newly college grad that I am I called hoping that somehow I had found a deal haha. The car salesman that I had been working with before was unavailable when I had called, so I was transferred to another car salesman, Caprice Foster! I brought up how they were advertising a car for 69$ and we both laughed at the mistake, from there she could hear the sadness in my voice and asked about my car buying experience. She had a relatable experience and made me feel really comfortable. That phone call turned into 2 hours, where she was going over all my possible options from lease to financing to trade ins. Unfortunately, at the time they didn’t have a car that would fit into my budget but that didn’t stop her from trying. She kept in contact with me each week after that phone call. After about three weeks I was again doing my routine window car shopping online and I found that they had received a new 328 xi. Since it was new, it didn’t have a price yet because it had to go through inspections and into the shop for certification. I had told Mrs. Caprice about a similar car that I was looking at that was at another dealership in the price range that I was looking for. From there she contacted the General Sales Manager and they worked on the price for the car to match the one that I had seen. After about a week of back and forth texts from sunrise to sunset talking about the car and trying to get pictures of it, she contacted me saying that the car was ready. The next day I drove an hour and a half up there to see it and test drive it (on her day off!!!) and four hours later I was the owner of my dream car! Mrs. Caprice and her husband were nice enough to follow me home to drop my new car (@ 10pm) off since my parents were unable to meet me and I wasn’t trading in my other car. Long story short: had it not been for Mrs. Caprice Foster, I probably would not have found my dream car within my budget. Talk about a car salesman who will go through anything to get you what you want. Truly grateful for the 69$ advertised car mistake and landing into the hands of Mrs. Caprice, she’s awesome! P.S. I love my new car!!!!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
mileone on 04/09/2015
Dealer Response
Hello dkwalker2, BMW of Silver Spring would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Mrs. Caprice and the team! Thank you again for your review.
Report