Skip to main content

Mercedes-Benz of Salisbury

See all Inventory
Write Sales Review
Mercedes-Benz of Salisbury
2013 N Salisbury Blvd, Salisbury, MD 21801 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Write a sales review
Service Rating

Be the first to write a review.

Write a service review
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Unreasonable labor charge!
Written by isabellamarina on 02/01/2011
We took our car in for service. Part cost $25.00 and should have taken minutes to install. Charged $250.00 to put in!!! On returning home, found a Technical Service Buttetin on line for this exact prob lem. This is a very common problem, and very easy to install yourself. Had we known about this TSB, we could have done repair somewhere else, at a fraction of the cost. We will not trust them again, only to be ripped off with hourly charges and dia- nostic fees!
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.