DARCARS Nissan of Rockville
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Dealership Sales Review
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Integrity and Professionalism
Written by 05/28/2013
onOn May 26, 2013, I visited the dealership to test drive a Nissan Rogue.
The salesperson, Zion, was low key and knowledgable. We discussed price and he agreed to match some great discounts being offered by another dealership in the area. The next day, I called Zion, settled on a price and returned to the dealership to consummate the deal.
Due to a miscommunication, the dealership and I were $500 apart in the price when the paperwork was finished.
Once the General Sales Manager, Robin, and I spoke at length, the matter was resolved to my satisfaction.
Both the salesperson and the Sales Manager were professional in their dealings with me, and worked quickly to address my concerns. The person who prepared the paperwork was extremely efficient, and courteous. When I left the dealership driving my new car, I was very pleased not only with my new purchase but with the overall experience that I had at the dealership.
I was somewhat worried about going to this dealership based on some online comments that I saw on this site.
As an attorney, I am often critical about my consumer commercial transactions.
My experience at DARCARs was definitely a positive one.
In my 40 years of driving, I have purchased many cars. The DARCARs purchasing experience was perhaps the smoothest transaction that I have experience, leaving aside the minor miscommunication issue. I would recommend those whom I dealt with for their integrity and professionalism
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes