Len Stoler Lexus Sales Reviews Dealerships
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Len Stoler Lexus Sales Reviews

  • 11311 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 890-1059
  • Chat with Dealer
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Sales Reviews

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Sales Rating Awful awful awful! Written by Golfgirl12 on 07/26/15 12:54:01 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I should have listened to other reviewers. I spent 20 minutes inside the showroom and walking around the parking lot looking at the Lexus GL. I was never greeted or approached by a salesperson. Two employees were playing games in a cubical, one man just stood on the sales floor with his arms crosse...
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Sales Rating Purchased new ES350 at Len Stoler Lexus Written by Gia14 on 11/21/14 07:35:49 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Salesman Tom Bardelman made purchasing my new ES350 an excellent experience. Prior to arriving to the dealership, he was aware of the type of car, color, and optional features I wanted, and when I arrived the car was ready. We agreed on a reasonable price. Travis Wagman, Finance director gave me ...
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Dealer Response

Thanks for taking the time to write about your recent positive experience. It is great to hear that Travis, Tom and Sam were able to provide you with excellent customer service. We take pride in our world-class team here at Len Stoler Lexus, and do everythin... Read more

All Comments (1)
Sales Rating The Worst Written by bucketlist1 on 03/23/14 06:56:28 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

On 3/22/14, after being invited to this dealership by Natalie via an internet inquiry. I told Natalie that the lexus LS was on my "bucket list", but I had never drove the car or viewed it's options. When I entered the facility, no one acknowledged me. I walked around aimlessly, until I then called ...
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Comments (1)
Sales Rating RUDE, VERY RUDE Written by 11sand on 10/21/13 04:09:54 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Disrespectful, very rude. The manager flipped and yelled [non-permissible content removed] at the customers. There was no argument between the salesman and customers. Apparently, the manager felt like his salesman wasted enough of his time with these customers. I was shocked to witness this. I quick...
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Dealer Response

On behalf of the entire staff here at Len Stoler Lexus, we would like to apologize for your recent experience in the store. This is not a typical experience and something that we do take seriously. We will be looking into the situation further.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Good experience Written by lengoldheim on 07/07/13 06:32:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

They were very helpful, had the car I wanted [it was delivered that day] - we got all the prep and paperwork done and I [we] had a new car the day I walked in.
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