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Heritage Chrysler Dodge Jeep Ram Owings Mills

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Heritage Chrysler Dodge Jeep Ram Owings Mills
11212 Reisterstown Rd, Owings Mills, MD 21117 (map)
Today 09:00 AM - 09:00 PM
Sales Rating
5 out of 5 stars (59)
Recommend:
Yes (3) No (0)
Service Rating
5 out of 5 stars (2)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
A Pleasant Experience
Written by mfp58 on 06/26/2014
Be sure to see the comment I added. Needless to say, sadly car dealers and their salesman will never change.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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mfp58 on 08/23/2014
08/21/14 --- I wish my update was positive. I initially posted a very positive review about my experience. What a difference it makes when they already have your money. Looks like things in the car industry never change. My salesman was going to take care of several items for me. Make sure I was made a priority for service, claims he valued my business, promised he would contact me in a few days, blah,blah,blah. By the way mr. customer, it would help me with my boss if you wrote a positive review about me, blah, blah, blah. When will I ever learn. Thankfully I had them put everything in writing. Needless to say try as I could, I never heard from him. He never returned any of my calls or emails. Yes, the items where not that big of a deal and only took me a few calls to arrange. Since my salesman abandoned me I did have to explain over and over again what I needed to have done. I just lose all respect for a dealership or any business that clearly is ok with there staff lying. And car dealers today wonder why many of us refuse to come to the dealership and shop exclusively online.
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