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DARCARS Chrysler Jeep Dodge Ram of New Carrollton


8100 Annapolis Rd, New Carrollton, MD 20784 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
WORST EXPERIENCE EVER FROM A DEALERSHIP
Written by rotorwng1 on 07/11/2010
DARCARS of New Carrolton did nothing but try to rip me off. I went to see a PT cruiser. The internet price was 7,777.00. When I got there, they said that the car I wanted to see was already being purchased by someone else. They then offered me an almost identical car, one year newer and 10K miles less for the exact same price. After test driving the vehicle, I asked for a military discount or if they could come off the price a few hundred dollars. The MANAGER came over to me and told me that they could not do anything better on this deal. I was ok with the price as it was an had my checkbook out and was ready to write the check. The salesperson came over to me and said that the MANAGER wanted me to look at another car. I was like, "no thank you, I'm buying this one." What was going on was.... The deal for the first car I wanted to buy was falling through with the other customer. They then wanted me to buy the older car now with more miles on it for the same price that they offered the newer car with less miles. I went to the manager directly and told him no way, I want the car that they offered. They said that they NEVER offered the car at the price that I was quoted. REDICULOUS. I test drove it, was offered it in writing and then they tried to switch me to a beater car. Are they serious? YES they were.. The worst part was that they were calling me a liar. I'M AN OFFICER IN THE UNITED STATES ARMY. Offended? YES absolutely. They not only lied about selling me the car that they had me test drive, they then wanted to make even more money off of me by buing a piece of junk. They retracted the offer for the newer car and left me with no option but to walk out. They are skeezy, shady, whatever you want to call it. I know that I don't do business with people of no integrity. You shouldn't either.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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