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Criswell Nissan


19574 Amaranth Dr, Germantown, MD 20874 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Very professional and helpful
Written by seh55 on 12/05/2014
Criswell was our last stop after six other dealers, and we're glad we made the trip. From the moment we walked in, Kwame was very friendly and professional and got us into the vehicle we were interested for a test drive. We had spoken with Sam on the phone, but they were clearly good at working together like a team. Sam took care of us the rest of time there. He's really knowledgeable about cars. He encouraged us to check it out in the garage and never used any of the annoying and "hard" tactics we were subjected to at other dealerships. No tricks or bluffs, just professional service. Sam is smart and polite. He (and earlier Kwame) worked hard to answer all our questions about the vehicle. Brian in finance was very thorough and also very straight-forward and clear. No slick sales, and we never felt pressured even though it was late. All the staff graciously stayed after closing to help us finalize the sale so that we didn't have to make a second trip to pick up the car. This makes the second car we've bought from a Criswell dealership.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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