Criswell Honda
Back to Sales Reviews
Dealership Sales Review
sales Rating
Would recommend to anyone buying a car
Written by 06/24/2014
onGreat Experience - 2014 Pilot EX !
I bought my 2014 Honda Pilot from Dominique, Criswell Honda at Germantown, MD, a few days ago. The buying experience is extremely pleasant and smooth. Their price is honest and the lowest in the region. I definitely recommend him and Criswell Honda!
My son is growing up and we determined to add a family car. Pilot SUV is one of our choices. I submitted a query through truecar and received quotes from three dealers. The price from Criswell is quite honest, I am not a good negotiator, and don't like the style of some other dealers who first bring you in for a test drive then haggle over prices for hours. I directly followed up with Dominique of Criswell, the quote of Honda of Chantilly, VA is a little bit lower though, but Criswell is much closer to my home. Two days later, he surprisingly told me a week-end sale, the price of the SUV I am interested in drops further.
On the test day, Dominique and his colleague welcomed me at the front door. They were friendly, patient, professional and never tried to put any pressure on me. I decided to take the SUV after test drive, they just honored the week-end sale price without any tricks. It is so simple and smooth! There are extras for wheel lock and Nitrofill that I was aware of before I came in. All paperworks went on well.
I bought the 7-year extended warranty from Jim of the finance department with a good price, there is some push from him but I quite understood, given the sale price is so low. This gives me a peace of mind for those covered failures; I don't know much about the reputation of the provider but I hope that my Pilot never breaks down.
Overall, this is an awesome deal we wanted with no hassle.
- Eric
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes