MINI of Montgomery County
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The service staff there are just great!!
Written byon 01/07/2014
The service staff (since I actually bought my car in another state), are more than exceptional - each time I've needed to go in there, I've had super-friendly attention, and they have gone above and beyond what they needed to do - polite at all times, friendly, efficient, and they are happy to let me just pop in and get a cup of their great coffee when I want to :-) - From the service manager on down,
I have been just delighted with them, and they've made me very happy to have chosen a Mini Cooper - best vehicle decision I ever made.
Used to own a Camry, and altho I never had any problems with the dealership for maintenance, they pale in comparison to Mini in Gaithersburg. At the Toyota place I just felt like "one of many" - a ho-hum experience.
Not at Mini of Gaithersburg -
they are just wonderful and make my visits there just a delight - couldn't say it better!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes