Jim Coleman Honda

I had the worst experience in the history of customer service at your dealership. My home is 3 miles from the dealership but I had no way of getting there. The used car manager called me and arranged for me to be picked up by the salesperson in the vehicle of interest. At no point did I ever state on the phone that I would be buying a vehicle whether or not he arranged for my pick up. Upon getting to the dealership, the salesperson and I eventually go back and forth with offers on the vehicle and then finally he gets the used car manager involved. The used car manager and I go back and forth but could not agree upon a sales price. We parted on a good note or so I thought. I noticed the salesperson’s disposition immediately change when no deal was made. I asked him if he was able to drive me back home. He went to go ask the manager who supposedly said “no”. I asked if there was anyone that could drive me home at which time the salesperson again acquired of his manager who said “no”. The salesperson stated because he allegedly had other appointments and because it is the last 2 days of the month. In addition, he stated he wasn’t driving me home because he and the manager thought I was going to buy a car today but didn’t (which was the real reason). The only way back to my home is to take Route 108 which has NO SIDEWALKS, is a very busy road and subsequently very dangerous for anyone to walk. I will do my best to DISCOURAGE ANY and EVERYONE reading this review or in normal conversation to NEVER, NEVER, NEVER do business with Jim Coleman Honda. There is NO EXCUSE to how I was treated when there was never any guarantee that I would buy a vehicle. Moreover, that is just not how you treat people when your slogan states “It Is Our Stated Policy ... To Treat ... Every Visitor ...To Our Dealership ... As An Honored Guest ... In Our Home ... EveryDay ... EveryTime ... Without Fail ... No Exceptions.” I guess I was the exception on this particular day.