IAD Auto
Customer Reviews of IAD Auto
Excellent Service
by 07/11/2016
onWhen I got there i found the perfect car and greeted by the best service and my first time purchasing my own car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Happy customer
by 07/06/2016
onRepeat customer. We traded in a 2003 Chevy Trailblazer EXT purchased from IAD auto in Jan 2012 (New Years Day) and it was a great truck. It was begining to show it's age and my wife and I decided to get another vehicle to replace it. We really didn't consider any other dealer but IAD auto. Our salesman ALI was kind and knowledgeable and in a short while we took purchase of a 2013 Buick Lacrosse that my wife absolutely loves. It was a great experience. We look forward to the next time we buy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Service
by 07/02/2016
onAfter leaving another Dealership frustrated we went to IAD landover and met Ali who made us feel comfortable right away and also made sure we got a good deal on our purchase. I will definitely recommend him to my friends and when I'm ready to buy again go see him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Come to IAD to Meet The Best Salesman in the World
by 04/07/2016
onEd is the best salesman in the world! He is persistent, efficient, and extremely knowledgeable! He will work with you if you have bad credit, and when I say he is steadfast, trust me when I tell you....you are going home with a car. THE BEST!!! One love Ed!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car buying
by 03/05/2016
onThe gentlemen at IAD in Laural were experienced and knowledgable about the vehicles in thier inventory. The car buying experience was one of the best I have had. There car selections were also top notch. Would reccomend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Let with a new car and smile
by 11/22/2015
onBest customer service at the landover location, I express my needs and concerns and Teresa Ballance took care out in and got me in 2014 vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrible customer service
by 09/16/2015
onI purchased a car 6 months ago. I have a couple problems with the car and they are not trying to rectify the situation. I was told that i would receive 3 free oil changes. Now im being told i should have received an iou, but i did not. This is a crappy dealership when it comes to customer service and being lied to on multiple occasions is not good at all. I would never recommend this place to anyone ever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
First car
by 08/16/2015
onWhen I arrived At Iad Auto I was greeted at the door and offered something to drink by Alex, Ramain, and Kenneth. Everyone was very professional and polite. I had me eyes set on a 2013 Volkswagon Jetta. This was my first time ever buying a car and they did everything they could to help me accomplish that. I recommend this dealer to everyone is looking to buy a car and I would definitely go back again in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Service
by 07/18/2015
onMy boyfriend and I was looking to trade in my truck and purchase a car. Alex made our experience at IAD flawless and easy. He was very professional and friendly from the moment he introduced himself. He did not pressure us, but gave us the best service. Kenneth(General Manager), was very professional and got us into the car we wanted from the time we walked in the door, after being told we need to switch vehicles due to numbers not working out . We told him we did not want a different vehicle and that was no issue for him. We got the car we wanted. Ramin( Finance Manager)was also very friendly and professional. He was also patient. They fed us lunch and gave us tee-shirts during our wait. If I had to do it all over again, I would be back and recommend IAD to friends and family...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
honest review
by 07/09/2015
onSpoke with sales today about an upcoming purchase, I was very happy to get some honest and upfront information unlike some of the other dealerships I had been dealing with, They are great! thank you IAD and especially Eddie and Niesha!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No