Sheehy Lexus of Annapolis
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Dealership Service Review
service Rating
Awesome customer service
Written byon 03/12/2014
I purchased my 2007 ES 350 brand new from Sheehy Lexus of Annapolis and have had a wonderful experience ever since. My service adviser, Ralph V. has become like an extended family member. I trust Ralph's expertise and know that he'll never steer me wrong when it's time for my car to be serviced. He always tells me exactly what will be done and the cost before my car arrives. If for some reason my car needs additional TLC (very rare) he calls immediately with an update and explains in full detail. He's patient, kind, and always pleasant to work with...The porters are always on time for the pick up and delivery service of my car and best part, they'll even come to my job. Overall I would highly recommend Sheehy Lexus of Annapolis without hesitation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes