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Koons Ford of Annapolis

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Koons Ford of Annapolis
2540 Riva Rd, Annapolis, MD 21401 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

4 out of 5 starssales Rating
Almost Satisfied -- Less than good communication skills
Written by GregBrennan1 on 10/03/2015
2015 C-Max- Very Professional, Personable and Attentive Sales Person and Mgr. However,I am disappointed that I did not fully understand what accessories that I was to receive. Also not sure if I in fact got the exterior protection that I was told I did. There is no noticeable difference in appearance. I expected to receive rear bumper protection and front and rear splash guards but did not. My negative feelings are a result of your unwillingness to spend less than $250 to provide what I expected and to have me as a happy client.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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