Fitzgerald Volkswagen

by markss4 on 11/04/2009

This dealer is a [violative content deleted]. I bought a car from there and they promised so much when buying a car and never came through. They did not have the car with the options I wanted so they recommended to order the options and have them installed when they came in. I stupidly agreed thinking that in a week when the parts came in I would take my car back and have them installed in 1 day like they promised. Three weeks went by and the parts were still not their. I called 5 times to see what the problem was and then got and answer that we made a mistake and parts were never ordered. Two weeks later they finally came in and took my car back in. They told me it would take about 3 hours to install and would give me a loaner car for that time. I went to pick my car up at the end of the day to find out that they ordered the some of the wrong parts and the parts that were correct were never installed. Its been 2 months now and I still have not received the options I paid for, however I got a call yesterday and was told everything is in stock to bring my car back in. We will see whats happens, I still don't have a good feeling about this.

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