Central Maine Motors Chevy Buick
Customer Reviews of Central Maine Motors Chevy Buick
Great transaction!
byon 04/01/2024
The entire process from the initial inquiry to the handing over of the keys was fantastic. Ben was great from start to finish and went above and beyond to make sure that we were happy with our decision in vehicle choice and dealership. Huge thank you to Ben and the rest of the team at CMM.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Truck service
byon 05/06/2024
Service was done super quick nice clean waiting room with coffee, it would be cool if they had a car wash for after the service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great transaction!
byon 04/01/2024
The entire process from the initial inquiry to the handing over of the keys was fantastic. Ben was great from start to finish and went above and beyond to make sure that we were happy with our decision in vehicle choice and dealership. Huge thank you to Ben and the rest of the team at CMM.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Customer
byon 03/04/2024
Knowledgeable, friendly and not pushy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 01/26/2024
Went in for state inspection and they replaced brake rotors and repaired a back reflector light
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 06/23/2023
I take all three of my vehicles to Central Maine Motors for servicing. The Service Advisors there are knowledgeable, personable, and make the visit painless. If a service is expected to take longer than I can wait, they provide a shuttle to get me home, then back, when the service is complete.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Equinox RS
byon 07/25/2022
Awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very please with the service department
byon 08/31/2020
We just left this dealership after pulling in announced in our diesel dually pulling our big 5th wheel camper and all the dummy lights on the dashboard lit up. My husband explained we were traveling and Brandon got us right in. The service tech was excellent and had everything fixed and us back on the road in three hours. We needed a def pump. Now THAT is good service when strangers pull in and they take care of us right away. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/24/2019
Excellent service fast and courteous
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New Convertible!
byon 04/14/2017
The salesman was patient, kind and not pushy. We were able to negotiate what we felt was a "good deal," without much haggling. We knew what we wanted, they had it and we bought it!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership and Easy to deal with
byon 04/27/2016
Cassandra was knowledgeable, friendly, courteous and a pleasure to deal with. She did not pressure me into a sale like other dealerships do. When it came time to make the numbers where I needed them to be Mike Parisien was very helpful to make the sale. The two of them made this purchase the best I have experienced. The finance person was very helpful too. Thanks,
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
very happy
byon 02/10/2016
Not only were the needed repairs and state inspection(free for life cause I bought my car from them) performed, but the very nice shuttle driver brought me to work and returned me back to my car when it was done, but when I walked in there was my car, sparkling clean! No winter yuck on it! Not only does everyone treat me wonderfully but I know my car is in good hands and they are there when i need them!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Caught Billing for Work Not Done!
byon 07/03/2014
I can't say strongly enough to take your vehicle elsewhere! While the customer service is very polite, they also politely fabricate jobs that "need" to be done and then even went so far as to bill me for work that I have proof wasn't done. I will say that after I called him (Rick) on his lie and told him of my proof, he did take the charge off and apologized, but it shouldn't have gone that far. I should have listened to friends and family that warned me of their horrible experiences there. I will never return.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Dealer marks up parts over list price
byon 03/16/2011
Recent parts purchase showed markups over LIST price of 29% to 80%. Avoid.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Poor service at a high price
byon 03/10/2009
I brought my GM vehicle in to be serviced because the 'service engine soon' light was on. Not only were they unable to figure out what caused the message, and what, if anything, was wrong, but they charged me $89.95 fee for one hour of labor...just to hook it up to a computer and get a message that wasn't there. The service manager was rude and defensive. So, walking in the door, you're whacked with almost $100 in labor alone, and that's if they don't find anything. I have escalated my concerns to GM corporate and hope someone takes a look at their operation down there. This is after I brought my vehicle in for a recall and they attempted to charge me for it. It's no wonder the company is failing when existing customers get pinched for every nickel. I'll be taking my vehicle to a car care center in Augusta now, free of anything to do with GM ever again.
- Recommend this dealer? No
Central Maine Motors Chevrolet
byon 06/05/2008
I am very dissapointed in the service dept. at Central Maine Motors. I brought my vehicle in for an issue and when I went to pick up my vehicle the service writer told me that they were not able to duplicate the problem and they hear no noise that I was hearing. After this, I brought my vehicle back in for the same noise I was hearing and one of the other guys who road tested it asked me what I did about that noise. He actually heard the noise and the service writer lied to me about it saying that they heard nothing.
- Recommend this dealer? No
1 Comments