Royal Honda

I agree with another reviewer's assessment of the ROYAL staff being a Royal PAIN. Sales Mgr, Billy, was extremely arrogant and belittling. Sales person & Mgr LIED about several issues (failed to disclose new model availability other than what was on THEIR lot/ was told honda civics are selling at MSRP yet other dealers will sell below sticker); Royal valued my trade $3k below NADA Bluebook. Very unprofessional. Tried to leave before Billy became increasingly hostile and grabbed sales papers, crumpling them and throwing for effect. My car buying experience includes (Lexus1, Jeep1, Nissan2, Chev1, Toyota5, Izuzu1) - negotiated both online and in person.