Land Rover New Orleans
Customer Reviews of Land Rover New Orleans
President- CEO
byon 10/25/2022
Jonathan Watson, Richard Finley, and Jamie Moll made my experience truly exceptional. Starting with Richard, who has sold me at least 7 Jaguars. He is the Best General Manager a dealership could want. Johnathan, who walked me through my whole experience from ordering to delivery has shown exceptional product knowledge and patience. Jamie is a good friend and helped when needed. He's always helped me in every dealership he's been with. In closing I would like to say, I own Mercedes, and a C8 Corvette, and by far this was the Best car buying experience I've ever had!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Marlee was great
byon 04/27/2024
This service department is a bizarrre adventure of waiting for parts and I don’t trust the techs and my annual service technically took four months - but Marlee was great and did her best and got me a tank of gas so 5 stars for her and maybe 2 for the rest of the operation
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Routine maintenance
byon 03/06/2024
Professional and efficient service appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Range Rover sport
byon 02/10/2024
Excellent service and first class repairs The service staff are always very helpful and very knowledgeable
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 12/28/2023
My experience with Paretti has always been great . My service advisor Danielle keeps me informed about progress of my truck . Everyone in the service department goes far and beyond in making an unpleasant situation tolerable🤩
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional service!
byon 12/21/2023
Danielle and Mike as well as everyone at this dealership is amazing. Attentive, friendly, communicative and I always feel like myself and my car are well taken care of. The service is excellent and I know I can trust them to take care of everything.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Casey O’Neal goes above and beyond
byon 12/21/2023
Casey is always friendly and responsive. He works diligently to make sure the service needs on my car are completed and always provides regular updates.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Annual Service
byon 11/29/2023
Marlen Martinez was professional and knowledgeable about the work that would be performed. Great Customer Care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 11/16/2023
Danielle is great at balancing her work and making sure we still feel like a priority. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Tire Fix and oil change
byon 11/07/2023
From start to finish Casey and the Land Rover team fixed my tire and oil change very quickly and had me out in one day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 10/27/2023
Everything is super professional and respectfully
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Paretti Jaguar Land Rover New Orleans.
byon 10/05/2023
While they kept my vehicle way to long, the service and communication was excellent. Marlen kept me up to speed with progress and suggested other work be completed in a trustworthy way. 14 days without a vehicle is frustrating but she stayed in touch throughout.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Great Customer & Vehicle Service
byon 10/05/2023
I was extremely satisfied with Service Advisor Marlee Byers and her follow through of my requests. My vehicle was handled timely and professionally. I would also like to acknowledge Casey O’Neil for his handling of my check out and reviewing of the services provided.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Exceptional service - as always!
byon 09/30/2023
Everyone was so friendly and helpful. The service and quality of work was exceptional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Yearly Service
byon 09/11/2023
My service advisor Marlen, hands down is prompt at keeping me updated throughout the services that was needed on my vehicle. Turnaround time was quick and parts were accessible for the repair needed on the suspension. Overall satisfied with the service and accommodations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mrs.
byon 08/30/2023
Marley was great!! Took care of the issues we were having with the car, and made sure it was perfect before letting me take it home.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Same day service!
byon 07/22/2023
I called as I had a slow leak and was taken the same day. Was taken right away and they called me by name when I entered. Free water, snacks, and exceptionally clean and modern bathrooms. Updated me on the progress. Car was washed when I went out to get in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 07/04/2023
Received great service when I wanted in from Marlen. I made appointment over a month ago and it wasn’t on the books this was the second time this had happen she was able to fit my service in!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 06/25/2023
Excellent service, impeccable communication
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr.
byon 06/20/2023
My local dealership JLR of New Orleans provided outstanding service. Brandi, and Marlen knocked it out of the park.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer Service
byon 06/03/2023
Casey provides outstanding customer service and genuinely cares about the customer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Owner
byon 03/25/2023
I really liked my service advisor and she worked well with me concerning my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
