Rainbow Northshore Buick GMC
Customer Reviews of Rainbow Northshore Buick GMC
Oil change
byon 05/31/2022
Went in for oil change/tire rotation - was a pleasant experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Price too high
byon 04/07/2023
Due to the high cost experienced at Rainbow over the years since purchasing this 2009 Enclave, We have used a local shop with lower overall cost for labor and parts. My wife was adamant to tow her Enclave to Rainbow for this repair. Replacement of the heater hoses due to age was the problem. We were also advised that the #2 coil pack and spark plug were bad. Odd, all plugs and coils were replaced with a life time warranty on parts on 12/15/21 by the local auto repair shop. Our Enclave was running perfectly and find it odd that this would be required. Price per coil was $63.99 and spark plug $7.99 by the local repair shop. Rainbow was $175.92 & $12.98 respectively. FYI the total repair cost at our local repair shop for a rear brake job, 6 coil packs, 6 spark plugs, intake.gasket including labor was $680.00
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Oil change
byon 05/31/2022
Went in for oil change/tire rotation - was a pleasant experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rainbow G.M.C.
byon 01/14/2019
I’ve been buying vehicles from them for the last 10+ years, and I’ve never had anything but positive experiences with Rainbow GMC. Everyone from the owner down to the valet are knowledgeable about their products, they go out of their way to accommodate their customers, and make you feel like family. Great Dealership!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
gmc terrain 2018
byon 01/02/2019
mr joe qualls treated us very very well
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very impressed
byon 11/19/2018
This is my second Sierra from rainbow. Good salesmen and best prices I’ve found. And I shop around. I have had good luck with the body and service department as well. Would definitely recommend this dealership to anyone in the market for a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 10/10/2018
Great service and super fast
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service my 2500GMC
byon 10/06/2017
Very friendly folks and great service. Always prompt and the waiting area is very accommodating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Broke vehicle
byon 03/13/2014
Well i bought a used vehicle here in late January and two weeks ago i had to put it in the shop due to the transmission going out in it. Brought it to another dealership to get it worked on under the warranty that Rainbow sold me but guess what it was not covered under warranty due to the modifications on the vehicle that were there when i bought it. Also Rainbow NEVER did any service on it like they are suppose to before they sell any vehicle. I know they didn't do it because they told me and the other dealer that they didn't. If they would have it would've been caught and i would not have been sold a broke vehicle. So now i have a warranty that i can't use and a vehicle that i can't drive both bought from Rainbow Northshore Buick GMC and all they tell me is it's not their problem. I hope they know they have lost mine and all my families business i have called them and no returned calls. They said they looked at the check engine light and it was just the exhaust. Also a lie dodge put it on the computer and there were 83 codes on the truck
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Everything went smooth until after the sale
byon 09/18/2012
I got the SUV that I wanted. They refused to negotiate with the price. I was promised a map CD after the sale I waited and when I didn't get the CD I called and was ignored until I had to call the owner of the dealership. Bottom line is... I would not recomend.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Delivery of a New 2010 GMC Terrain
byon 02/15/2011
First Off. Our salesman had no sense of humor or personality to speak, spoke to us like he was going to sell us the Terrain at sticker and we might have to take what we could get if they can't locate us one. We bought it there, came from another dealership, Salesman had no idea how to explain most of the features on this vehicle. he could have saved him some trouble and went to YOU TUBE and watched a few reviews and learned something when it came to pre-delivery interview with the new owners at which point he said make sure we give me 5 stars on 3 questions for the survey a month from now. Service was A PLUS, they actually cared about our new vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
