Honda of Covington
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Sales Inquiry
Written by 05/04/2012
onRequested price quote via Edmunds on two occasions.
Received a telephone call after second inquiry from a sales rep offering a price "below dealer invoice".
That price was $1000.00 more than internet offer from another local Honda dealer a week earlier.
The other dealer did not have the SUV I wanted in stock at the time.
Covington did have the vehicle available.
I was at the other dealer at the time Covington called me with their "below invoice" offer.
I purchased from the other dealer with a cash deal and trade that took less than one hour to complete.
I got a fair deal that I am comfortable with.
After my research on Edmunds for the new car and my trade-in value, I was prepared for the transaction.
Three years ago I purchased a new Honda from Covington via an internet transaction.
It was best price offered on internet at the time.
I had a poor experience at Honda of Covington with finance staff offering financing and extended warranty even though I had already arranged it with my bank.
That situation left me with a very poor impression. I fully expected a reasonable quote from them.
I am continually amazed at how sales folks continually impugn the customers ability to discern a reasonable price.
We have Edmunds and other internet resources to conduct research to prepare us for the characters encountered in the auto sales business.
Keep it up Edmunds!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable