Red River Chevrolet
Customer Reviews of Red River Chevrolet
Review type:
Red River Chevrolet in Bossier City
My service appointment
by DeAnna Bass on 04/14/2025I always have a great experience at Red River Chevrolet. Julie Young is amazing and gets me in as quickly as possible.Thank you, DeAnna! We’re thrilled to hear that you always have a great experience at Red River Chevrolet. Julie is indeed an amazing team member, and we appreciate you recognizing her efforts. We look forward to seeing you again soon! Sincerely, The Red River Chevrolet Team
Red River Chevrolet in Bossier City
by Alyssa Free on 03/28/2025updated 04/04/2025I had a great buying experience with Marcus Payne at Red River. Marcus stayed in contact with me while awaiting my new car to arrive and he called as soon as it got to the lot. He did most paperwork over the phone so it didn’t take long… before I was able to leave with my new car. Marcus is very personable and friendly. He spoke to us about his family as we did ours and we felt very comfortable trusting him. We would definitely buy another car with Red River through Mr Marcus Payne!Thank you so much for your wonderful review, and for highlighting your experience with Marcus at Red River Chevrolet, Alyssa! We're thrilled to hear that he provided you with a great buying experience and made the process smooth and comfortable. It's always our goal to create lasting relationships with our customers. We look forward to assisting you again in the future and hope you enjoy your new car! Sincerely, The Red River Chevrolet Team
Buying new car
by Joyce Wiener on 02/25/2025I went to Red River Chevrolet because I bought a car there before. I was met by Dustin told him what I wanted he showed me a car and it was exactly what I wanted. We did a test drive and I loved it. We did the paperwork and they… held it for me until I could pick it up. Everyone was so kind , knowledgeable and patient with me.when I picked it up Dustin explained everything about the car very patiently . I couldn't have had a better experience.Thank you so much for sharing your wonderful experience with us, Joyce! We're thrilled to hear that Dustin was able to assist you in finding the perfect car and that you felt supported throughout the process. It's our goal at Red River Chevrolet to provide a kind, knowledgeable, and patient environment for our customers. We appreciate your kind words and hope to see you again for your next visit! Enjoy your new car! Sincerely, The Red River Chevrolet Team
2021 Silverado
by Xxxxxxxx on 09/25/2024Always satisfied. Jordan my service Rep takes good care of my service requirements in a timely manner and is hat for my schedule.Thank you so much for your wonderful review! We're thrilled to hear that you are always satisfied with your service at Red River Chevrolet. It's great to know that Jordan has been taking excellent care of your service needs and accommodating your schedule. We look forward to seeing you again soon! Sincerely, The Red River Chevrolet Team
Display screen jumping from app to app.
by Gmoore5987 on 07/29/2024Very friendly and professional service representative. I was surprised they didn’t have a new display on hand. Had to ask about parts warranty. My service representative was at lunch and no information with paperwork when picking up… vehicle.Thank you for sharing your experience with us at Red River Chevrolet, and for recognizing our friendly and professional service representative. We appreciate your feedback about the display and parts warranty. We're sorry to hear about the oversight with the paperwork during your vehicle pick-up. Please feel free to contact us directly so we can address any remaining questions or concerns. We look forward to the opportunity to better serve you in the future. Sincerely, The Red River Chevrolet Team
Service for incorrect time from clock.
by Jammer# on 04/02/2024Stopped in and they disconnected my battery to rest my clock operation. So far it’s been keeping correct time since..We appreciate your kind words. We are glad that we could get your car's clock fixed up. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Red River Chevrolet Team
Brought it back for the clock. Keeping it over the weekend!
Julie is the BEST
by kkmirish on 01/25/2023Julie is the BEST for always keeping you informed on what is happening with your car. She ALWAYS has the customers back and is always willing to help. She is the reason we continue to keep returning to get our cars serviced there.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that Julie does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Red River Chevrolet Team
Mr.
by Hal Meekins on 05/16/2022Great!!Hal, I appreciate you taking the time to leave Red River Chevrolet this excellent star rating. Please do not hesitate to reach out if you need anything in the future be it service or sales. Sincerely, The Red River Chevrolet Team
Smooth and easy
by Anvilator on 08/30/2016Everything was very easy. Michael brought 3 trucks inside for me to compare. When I made my choice he made the rest of the process smooth and easy.We're excited to hear that Michael took care of you and that everything went very smoothly. We hope to see you again in the future. Enjoy your new car! Best, Red River Chevrolet Team
Ask for Jennifer Farrington at Red River Chevrolet
by RealEstateGal on 07/23/2016Jennifer Farrington goes above and beyond for us to always find what we are looking for!! We will always return to her to buy our vehicles!!It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jennifer went above and beyond for you; it is just an example of why she is such a great asset to our team. We will make sure they hear of your kind words. All of us at Red River Chevrolet await your return. Please let us know how we may be able to help next! Sincerely, Red River Chevrolet Team
AMAZING SERVICE AND FRIENDLY STAFF
by KellyAvery on 06/18/2016Red River Chevrolet's service department can be summed up as being so friendly, so efficient, and so hospitable by supplying me with a complimentary Tahoe exactly like mine while my Tahoe was being serviced! EXTREMELY RECOMMENDABLE! With… a service department like Red River, I can clearly understand why people become lifelong customers! :) Sincerely, Kelly AveryThanks for the great review and for your recommendation! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Red River Chevrolet Team
Excellent Dealership! You can't go wrong!
by kwebbster01 on 05/27/2016The Staff were very friendly and worked to get us the best deal possible. We have purchased 6 vehicles now through Red River because we feel comfortable there and know we are getting the best for our money.It was a pleasure to read about the sixth car you bought at Red River Chevrolet. It's delightful to know our team provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Best, The Red River Chevrolet Team
Almost perfect!
by OmniCamaro on 05/24/2016The experience as a whole was just fine. No pressure and the salesman and finance manager worked with us and we're very complaint and respectful of our wants & needs. As long as they follow through on some accessories agreed upon at… signing the entire process will have been perfect. This is our 6th vehicle purchased from Red River Chevrolet since 1993 and we have no reason to go anywhere else. Thank you to Paul, Eric and Ted!It was a pleasure to read about your sixth car-buying experience at Red River Chevrolet. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Paul, Eric and Ted provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Best, The Red River Chevrolet Team
First class staff and dealership. A++
by nickdonnelly on 04/12/2016Exceptional experience at RR Chevrolet because of my awesome sales consultant Jennifer Farrington. She is knowledgeable and helpful to find everything that I wanted in a new vehicle. No pressure approach. Honest and friendly are reasons… now RR will be mu first and ONLY stop when shopping for my new vehicles.Hello Nick and thank you for the kind words. We couldn't be happier that your experience here at our dealership was exceptional and that Jennifer was there to provide you with such knowledgeable, helpful and pressure-free service. Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials. Best, Red River Chevrolet Team
My Red River Chevrolet's Angel
by Lestrice97 on 02/12/2016I must say that Ms. Diane Waldon really went out her way to make us feel comfortable!!! We thank God for leading us to her & We will be back!!!! We are really enjoying our new ride!!!Hello Lestrice and thank you for your kind words! Diane is a great asset and we appreciate her for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Take care, Red River Chevrolet Team
Best delivery ever!
by GeorgeVI on 11/04/2015Bob, David and Ted did an awesome job explaining all of the new features to my wife and me.Easy process, friendly people!
by Carbuyer71111 on 05/24/2015From sales, to financing to insurance, every single person was helpful and friendly. This is one of the biggest purchases you make in your life and they did everything to make it as easy as possible. Butch Cole is so easy to talk to, knows… everything about the vehicles and made the decision making process easy. Ted Terzia in finance did a great job of explaining the process along the way, when signing a hundred places! They really do everything they can to make it as easy and simple as they can. Excellent service with a sincere desire to help you.i would highly recommend Red River Chevrolet to friends and family wanting to buy a new car.Price change
by gkayn on 07/04/2014I always get good service when I bring my car in. My bill this time was ten dollars more and the young lady could not tell me why. She explained that it had to do with the amount of oil that I needed. It was an oil change. You drain the… oil, put new filter in then re-add new oil. I would think that it would take the same amount of oil each time. So why was the price ten dollars higher?Not contacting Extended Warrenty before repair.
by watsonjlw on 08/25/2010We bought a truck at Minden Chevrolet Jan 2009. We purchased an extended warrenty. Minden went out of business almost as soon as we bought the truck. Therefore, we took out vehicle to Red River for service.*/09/2010. Red River did not… contact the extended warrenty before it was done. So now the extended warrenty will not pay and are requesting we pay and submit a request for reimbursement, which they admitted, they will probably not do. I have contacted numerous Chevy customer service (8) and they are unable or unwilling to help. They tell me our warrenty is "after market". They don't like that and how was we to know? The dealer told us it was the best and cost us $1695.00 and evidently it isn't worth the paper it is written on. I was also told by coustomer service they should have not fixed the vehicle without a signature to work on it . So my advice is do not trust any dealer ship when they sell you the "best" and tell you it will be honored at all their companys dealership. The repair to fix this vehicle is $1700.00 and at this time the dealer will not release the truck until it is paid. So now we are paying for their mistake and will probably never get any or all of our money back!The member and his son brought in their 2009 Chevrolet Silverado to our dealership on 8/3/10. they had two major concerns. A) The check engine indicator lamp is on and the reduced engine power indicator is on. B) The air conditioning would not blow cold air. We received the authorization from member to diagnose the concerns, after diagnosing the concerns we called with an estimate for repairs. At that time he authorized the cost of repairs. We performed the repairs which included replacing the air filter, mass air flow sensor, fuel filter, changing the oil and performing an exhaust regeneration. We also replaced some air conditioning actuators to repair the air conditioning system. At no time prior to the repairs being performed was a service contract/extended warranty mentioned to us. When the repairs were completed, we talked to Mrs. to let them know the vehicle was ready. It was at this time that she let us know they had a aftermarket extended service policy. On their behalf we called their extended service policy company and were informed that the customer is required to get prior authorization before repairs are performed and therefore they would not pay us; however, they informed us to have them pay for the repairs and submit for possible reimbursement. We have been honest and upfront with them and did not perform any repairs without their prior authorization. Had we known about the warranty coverage, we would gladly have assisted them in this matter; even though their policy is not sold or service through GM or this dealership. We empathize with them, however, we are only asking for the payment of the services authorized and provided. Joe Rider-Service Manager
Wow!
by aggiegirl on 10/01/2009The team at Red River Chevrolet is outstanding. From the no-pressure approach, to the effort and energy they put into their searches, to the service you recieve on the day you buy, this dealership if top-notch! I would recommend giving… them a try; if you don't try them, you will never know. If you do shop with them, they will offer you terrific deals and fabulous customer service. I will be a repeat customer!Always a plesure
by CodyGraham on 04/02/2014updated 08/04/2025Red River will always be our first stop when looking for a new vehicle, their great customer service, friendly staff are always there when you have a question and the Service center it top notch, they are busy because they are the best!
Chevrolet Equinox
Chevrolet Silverado 1500
Ford F-150
Thank you so much for your wonderful review, and for highlighting your experience with Marcus at Red River Chevrolet, Alyssa! We're thrilled to hear that he provided you with a great buying experience and made the process smooth and comfortable. It's always our goal to create lasting relationships with our customers. We look forward to assisting you again in the future and hope you enjoy your new car! Sincerely, The Red River Chevrolet Team
by Red River Chevrolet on 04/04/2025