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Robinson Brothers Ford Lincoln Service Reviews

  • 11455 Airline Hwy
  • Baton Rouge, LA 70816 (map)
  • Chat with Dealer
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Service Rating Be sure and check "bumper tp bumper" warranty By pshows on 09/18/14 12:51:25 PM PDT
Recommend this dealer? No

Purchased a car from Robinson Bros, and bought the extra "bumper to bumper" warranty for 75,000 miles. Sun roof started leaking but was told the bumper to bumper coverage did not cover water leaks. Was not told that when I purchased the warranty. I thought they should have told me up front want the ...
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Service Rating HORRIBLE EXPERIENCE - TERRIBLE SERVICE DEPT By crcash18 on 07/09/14 07:29:25 AM PDT
Recommend this dealer? No

So I will start off by saying this was by far the absolute worst service I have ever seen from a dealership! I called 2 WEEKS AGO and made an appointment with the service center about fixing my truck. I scheduled an appointment for July 8. I dropped my truck off there on July 7th afternoon and told ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Not to be trusted By foolmeonce2 on 09/06/11 09:00:28 AM PDT
Recommend this dealer? No

Nothing but lies from their service department. Bought a used car without noticing or even looking for this one defect, which is unsightly and very costly and troublesome to repair. I talked to the used car salesman the next day, and he acted concerned and convinced me to let their service departmen...
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Service Rating Service Dept. [violative content deleted] ( Interline ) By tammy1370 on 11/11/10 12:00:00 AM PST
Recommend this dealer? No

Took my car in for repairs under warranty... They changed my oil ( which they could charge for ) all other complaints were dismissed. The things they said were repaired, were not. Now I am no longer under warranty, they want to charge me for the repairs I complained about earlier. Oh, and none o...
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Service Rating A Customer's Worst Nightmare By wpagart on 12/26/08 12:00:00 AM PST
Recommend this dealer? No

NO CUSTOMER SERVICE. The service department is very MISLEADING. They told me the only way they could tell if a recalled part on my car could be replaced under warranty was if I brought it in. When they told us it wasn't under warranty they asked if we would like them to repair it for $1700. When we...
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