Robinson Brothers Ford Lincoln
Back to Service Reviews
Dealership Service Review
service Rating
Be sure and check "bumper tp bumper" warranty
Written byon 09/18/2014
Purchased a car from Robinson Bros, and bought the extra "bumper to bumper" warranty for 75,000 miles. Sun roof started leaking but was told the bumper to bumper coverage did not cover water leaks. Was not told that when I purchased the warranty. I thought they should have told me up front want the warranty did not cover. We expected "bumper to bumper'. Car was still under warranty, had about 68,000 miles on it. Learned a valuable lesson about warranties from this. Buyer Beware.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No