Dutchs Ford
Customer Reviews of Dutchs Ford
Ford F250 Lariat
byon 02/16/2024
Great experience with an out of state purchase of my F250. Great communication with the salesman with a no pressure sale. Entire team was a pleasure to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford F250 Lariat
byon 02/16/2024
Great experience with an out of state purchase of my F250. Great communication with the salesman with a no pressure sale. Entire team was a pleasure to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience!
byon 01/20/2024
They worked hard to get us the best deal on our truck. They were patient, kind, considerate, and fair. It was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Solid purchase
byon 10/25/2023
Straight forward and simple , perfect for me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy process
byon 08/10/2023
From start to finish the process took less than 2 hours. The sales person was not full of bs no high pressure sales. No games at all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My third time buying at Dutch’s!
byon 07/27/2023
Todd is a great salesman. He is very honest with me & helps me get the best deal! Great experience all three times!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Cost more due to damages caused by tech
byon 06/12/2023
Went for a simple oil change and tire rotation. The tech that did it ruined the lug nuts by using wrong size socket and I had to buy the knew lug nuts that cost me $100. I have to take there for warranty to be valid but have had there 4 times and they have broken something 3 of the 4 times they worked on it.. it always cost me more than it should.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Oil Change
byon 07/31/2020
Service for my car was fine. Disappointed to see none of the workers inside were wearing masks as well as in the garage area which I understand more so than those in the building.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
F350
byon 04/24/2020
Best experience I have ever had at a dealership. I highly recommend Dutch's to anyone looking for a car or truck, or service. My next purchase will be thru them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
F150 repair
byon 04/03/2020
Completely professional and friendly. They make u feel like family
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dutch's Ford Mt.Sterling, Ky
byon 11/18/2019
Salesman responded to a message late Friday night, we met up with him Sat. morning. Took vehicle for a ride, sat talked for some time about multiple subjects even with the owner also, made a deal and purchased it. Left Very Happy and with a Full tank of fuel! Thanks so much! Couldn't ask for a better experience and Nicer people!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recent Oil Change/Maintenance
byon 10/17/2019
I can count on the Service department to always be through in checking all the maintenance that is due when I bring my car in.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ford Focus Warranty Claim
byon 08/24/2019
Excellent service with filing for re imbursement payment for Ford Focus warranty claim
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
GWC
byon 08/12/2019
Great. Low pressure and responsive to our needs
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Oil Change and Maintenance
byon 04/09/2019
Friendly service and they always check to make sure all maintenance is up to date.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
F-150
byon 03/23/2019
While traveling from NC to IN, we stopped in Mount Sterling, KY last night. When we got ready to leave our hotel this morning, we noticed an antifreeze leak in our F-150. Google maps said we were 1.4 miles from Dutch’s Ford. We pulled up there and explained our problem. They took our truck RIGHT in, diagnosed the problem and had us repaired and back on the road in less than an hour. They were absolutely wonderful!! And our mechanic, Kyle, is our new hero! Texas cowboys “ain’t got nothing” on our Kentucky mechanic!! And we give God all the glory for allowing this to happen when, where & how it did!! 🙏🌟
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dutchs ford fixed my car
byon 02/11/2019
had a transmission problem with my ford focus 2015. Dutchs fixed the problem, and quickly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Ford Edge
byon 01/07/2019
The sales staff worked with me tirelessly to find the right vehicle to suit my needs. I have purchased 2 other new vehicles from Dutch's and am always satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2018 Ford F-150 4X4
byon 01/03/2019
Our experience at Dutch's Ford was the deciding factor in the purchase of a new vehicle. From the friendly and helpful sales team through to the finance department, the process was easy and hassle free. The service and parts department were very helpful and prompt with the options I wanted to add onto vehicle I purchased off the lot.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
James P Rawlings
byon 12/12/2018
Professional and courteous!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Edge service
byon 05/08/2018
Great service, friendly and competent employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great to deal with
byon 04/17/2018
i have bought several cars over the years from Dutch's Ford. they have always been very fair and honest. will buy from them again the next time i need a car or truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments