The Kia Store Sales Reviews
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The Kia Store Sales Reviews

  • 5325 Preston Hwy
  • Louisville, KY 40213 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating EXTREMELY POOR CUSTOMER care/service-F-, buyer beware- Written by Robert_0048 on 04/07/16 09:38:21 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This review is to simply share with consumers about my car buying experience with The KIA Store- Preston Hwy March 2016. I am most curious, first, that I never received a Customer Satisfaction Survey, either via email or phone, but let me continue. In early March my sibling purchased a vehicle...
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Sales Rating Stay Away Written by RippedKialsoul on 08/15/14 04:25:07 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Like my title says I would recommend you stay away unless you have a lot of car buying experience and know how to handle these controlling car salesmen in their own game. They use every single trick in the book and even after buying a car they will do everything in their power to scam more out of yo...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Uninformative, high pressure. Written by kirsten73 on 01/14/12 09:39:09 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

I requested a price quote on a specific Kia (VIN provided) located at the Kia Store that was listed on Edmunds.com. Never received it-- what I did get was three generic marketing emails from a Kia Store sales rep and one more personal email-- devoid of capitalization and adequate punctuation-- offer...
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Dealer Response

We apologize for the inconvenience. It is always our goal to make the sales process as simple for the customer as possible. We would love to show our devotion to customer service if you are in the market for a new or used vehicle in the future. Feel free to co... Read more

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