Cross Chrysler Jeep

This was my first time buying a car from a dealership and by far it was the worse experience. Like another reviewer stated, the actual Salesman we worked with (forgot his name) was very helpful and friendly. Too bad all that went down hill when it came time to talk numbers. In short, both financial persons (their exact titles and names escapes me; perhaps one being "Todd") were an [violative content deleted] and that's saying it nicely. They tried everything in their power to close the deal THAT NIGHT. From saying that another couple was interested and just waiting on us to say yes or no, to promising the lowest interest rate on the market, to throwing in a Gold card for services at the dealership. And let's not forget wanting us to put down a $500 deposit to hold the car since we wanted to sleep on the decision. It was a freaking nightmare ... too bad that is just the beginning. My husband and I went back the following evening to purchase the car b/c sure enough it was still available (wonder what happened to that other couple) and were promised it wouldn't take more than an hour to close the deal. How about 3 hours later we were still there declining their stupid warranty packages and reiterating that our bank could offer a lower interest rate than what they were selling. Amateur mistake, but we purchased the car from them anyhow and later discovered that the stains they were supposed to remove could not be removed by them (the car actually looked worse once the spots dried) and the scratches were temporarily filled (i.e. a few car washes later, they are just as visible as before we bought it). Needless to say, it was a huge learning lesson and I will not EVER be returning nor will I ever refer anyone to them.