Byerly Ford
Customer Reviews of Byerly Ford
Byerly Meg and Matt are the best in KY!!!
byon 01/20/2024
Don’t buy a car anywhere else. Most honest dealer in country. Great selections and pricing is always lowest you can find. Owner Greg is super nice
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Byerly Meg and Matt are the best in KY!!!
byon 01/20/2024
Don’t buy a car anywhere else. Most honest dealer in country. Great selections and pricing is always lowest you can find. Owner Greg is super nice
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bea Cundiff
byon 01/11/2024
I am very pleased with Byerly Ford and their staff who worked to get me a vehicle I could afford. They were friendly, and professional, and went the extra mile to help me. Thanks again to Larry Wenning and those who helped do paperwork and those who got me the seat belt extensions I needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent experience at Byerly and with Karen Wheeler!
byon 09/08/2023
Neither my wife nor I had purchased a vehicle from a dealership in over 20 years, but we found an Escape we really liked at Byerly, took the gamble and set up an appointment. Sales consultant Karen Wheeler was PERFECT for helping us navigate the purchasing and financing process and our options, without pressuring us with any up-sales and helping us keep within our allotted budget. I was very impressed with both Ms Wheeler specifically, and Byerly Ford in Shively overall. I know in a few years when my old F250 with 300k miles is finally ready for retirement, I'll be going back to Karen to help get me into a newer truck. Well done!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
service of 2018 ford edge
byon 04/14/2023
everything was great but a small detail was over looked.----didn't reset the service light.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
antony l minyard
byon 03/26/2023
had a great time dealing with these people. new excatly what i wanted when i arrived. started to deal immediately. there was no trying to change my mind or up sell i different model. meg was fantastic in explaining the details an the finance guy also was just as informative an friendly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
BYERLY IS GREAT!!
byon 08/31/2022
Appointment was made and diagnosis complete and job performed and fixed!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Simply the Best
byon 01/29/2022
Jim at Byerly Ford Quick lane is AWESOME! He made a somewhat bad experience excellent! They were short of help on a day j came for an oil change and unfortunately I couldn’t wait. Jim called me and rescheduled my oil change for another day. All the staff is amazing. I wouldn’t go any place else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bought a New used Ford 2016 Focus
byon 01/02/2022
Very Satisfied. The sales man Charlie Z went above and beyond to help me. I just had been a horrific car wreck with totally out my car a was in desperate need of finding another car in excellent condition. It had to be used because I cannot afford brand new oe so I explained Charlie Z my situation and He helped me. I owe him and your financial team a great deal of Gratitude. Thank You Holly H. Very Happy Customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Byerly Ford Dixie Hwy. Louisville,KY Oil Change
byon 11/30/2021
Great people & great work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
No need to go anywhere else
byon 03/25/2021
I won't buy a car anywhere else! Karen, my salesperson is so knowledgeable and efficient. I never have to haggle and always feel confident in the quality of the vehicle I buy. It's worth the 3 hour drive to do business here. Highly recommend!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Karen Wheeler
byon 01/03/2021
Karen Wheeler just helped me get another great car from Byerly!! It is always great to work with Karen as she listens to what my needs are and works to fill every one of them. She does all the work so I just show up, sign paperwork, and go home happy. I like that she is a prayerful person too and very trustworthy I never have to worry about being taken advantage of by her. Her hard work and dedication to customer service builds a solid reputation for Byerly
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Screen name
byon 12/21/2020
I bought a used car with only 60k miles. Within the first week I had problems with my car, called the deal ship and they told me I had to deal with it. Shady business, just looking to make money!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Byerly Ford Quick Lane
byon 08/31/2020
I drove in before heading on a road trip because I heard a rattling noise coming from possibly my tires. The problem was found with my brakes and adjustment was made. I thanked God for the dealership who knows their cars.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Max service at Byerly Ford
byon 08/17/2020
Good service and Technician talked to me afterwards
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
HIGHLY RECOMMENDED
byon 06/09/2020
Karen Wheeler is the bees knees!! She always goes above and beyond to help find exactly what your looking for! She is a strong, independent woman and always down to help! Thank you so much for taking the time to help me and my family find the perfect fit! You are lightening in a body and anyone who crosses your path should be grateful!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
False Advertising
byon 08/25/2019
My husband and I are researching to find our soon to be 16 year old the vehicle she wants at the best price we can find. This dealership had a price listed on the vehicle that was unbelievable compared to other dealers, and it meant a 9 hour drive to get the vehicle but it would worth it to save the money. After multiple emails and the sales person knowing how far we lived away, my husband called to talk logistics; then, he is told... well.... the internet prices are actually for ford employees. Ridiculous. Were they expecting us to come that far and then spring an extra $10,000 on us. BEWARE. As long as you are not expecting to get the internet prices, you may be ok.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Amazing
byon 07/18/2019
Karen Wheeler is amazing. I came in last minute to find a vehicle in our $5,000 budget and she hit spot on. We were there an hour and had already found the perfect fit for me 🤗 thank you Karen so much. She went above and beyond
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
byerly ford
byon 06/17/2019
Great experience buying our new Ford Edge! Walked in picked it out and a few hours later it was mine. Karen was very helpful and nice to work with, The only down side was the finance guy trying to upsell warranties and spray on coatings on the car even after I told him I wasn't interested at the very beginning.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 03/14/2019
Required service was prompt and very professional. All at a fair price.p
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Warranty claim
byon 03/08/2019
Took 2018 Ford Explorier in for warranty claim on roof rack popping of the brackets. Two weeks after getting it back, same problem occurred.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 12/11/2018
Fast sign in and very good service. Chris in the Ford service department is very helpful and knowledgeable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
