Tri-County Ford
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sales Rating
Could not be more pleased and impressed with this dealership! 5 stars!
Written by 04/06/2015
onThis was my first time buying from a dealership and i think i might have had the best experience i will ever have. I was searching for a specific vehicle and this dealership had it, a rare, Nassau blue stick shift corvette. Myself living in Florida, i had to speak over the phone and through internet first.
The sales associate i dealt with, Josh, was amazing. Very professional and incredibly nice. Throughout all of our phone and internet conversations, he answered everything that i asked quickly and didn't leave anything out.
Once i decided i wanted to purchase the Corvette, i flew up to Kentucky and Josh picked me up from the airport, wasn't expecting that but it was definitely appreciated. The car was just about exactly as i had presumed and was told it would be. The buying process was much quicker and smoother than i had anticipated, from first offer to closed deal was only about 40 minutes, if that.
After i purchased the car is when i was even more impressed with the dealership. With my ridiculous luck, i ran over a piece of debris that popped out of a truck and it ripped a hole in my right rear tire. Mind you this was only about a 1/4 a mile away from the dealership. I limped the car back and this is where their great service and hospitality shined. Josh immediately got on the phone and started calling local tire shops to see if anyone had that size tire in stock. (the ford dealership didn't carry this size tire because it was for a Chevrolet Corvette) we found a tire shop and Josh drove me to go pick up the tire.
This all happened at 5 o'clock on a Saturday and the service department had already closed. The Used car manager opened up the service bay, put the car on a lift, and changed out the tire HIMSELF! After the tire fiasco had been resolved i was on my long drive home back to Florida in my new (to me) corvette.
I cant even put into words how impressed i am with the entire dealership, every single person i spoke with was polite, engaging, friendly, and was just a genuinely nice person. I would recommend this dealership to absolutely anyone, thanks again Josh.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes