Mike Castrucci Ford Lincoln of Alexandria

Never purchase a car from Mike Castrucci. On Sunday afternoon I went to try to buy a car. They didn't have anything on the lot that I liked but that day they had a liquidation sale in Florence and said that I could pick out a car from there. I found a car that I liked but it needed a new tire and the a/c fixed. The sales man said that I could come pick it up the next day but I should go ahead and sign the papers. A week went by and the car wasn't ready and I was fed up with dealing with them so I told them to cancel everything on it and wanted my down payment back. Mike Castrucci gave me the run around for about a week trying to get the down payment back but I finally got it. The finance manager assured me that I wouldn't get billed for the car and that he hadn't mailed in the paperwork for the loan agency. It's a month later and my checking account is overdrawn. After some investigating I find out it's for the car that I never recieved. First, they tell me that no one knows how to refund my money. Now, they are telling me it is going to take 10 business days to get a refund, which is unacceptable.