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Rusty Eck Ford Service Reviews

  • 7310 E Kellogg Dr
  • Wichita, KS 67207 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Promises, no follow through By jbc03c on 07/02/11 01:07:27 PM PDT
Recommend this dealer? No

When you buy a car there is a clause in the contract that states something like, "Salesperson or dealer makes no commitments other than what is stated in the sales contract". Rusty Eck exploits that clause. They promised $1.99 gas for a year...4 months and multiple calls later, still no gas card. Th...
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Service Rating About as good as it can be... By three2112 on 06/03/10 12:00:00 AM PDT
Recommend this dealer? Yes

Pulled into Rusty Eck three hours into a week-long driving vacation with overheating and no A/C on my 1998 Ford Taurus. James in Service made took our customer experience personally and did everything he could to make sure we drove away with a smile even though it was a hefty repair bill. Some hig...
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Service Rating Reasonable prices, decent service By elmerfudd1 on 07/20/09 12:00:00 AM PDT
Recommend this dealer? Yes

I've used Rusty Eck for several years for service on my Fords (one truck, one SUV). I have found pricing here is comparable in most instances to the local Firestone outlet, where I typically have my tire work and periodic oil changes done. The waiting area has a quiet work area with internet acces...
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