Rydell Chevrolet
Customer Reviews of Rydell Chevrolet
Customer
byon 02/25/2024
Worst experience ever. Everytime I go there they mess my car up
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 01/03/2017
Would have wished to receive a comprehensive diagnostics for all faults in the the system instead of the targeted faults and not pay for a secondary diagnostic fee.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Rydell Chevrolet service dept
byon 08/22/2016
They did what I asked and checked everything else. They are thorough and I am sold on their great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Warranty service
byon 02/24/2016
Replaced mirror cover, perfect paint match. Solved the problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good service and pleasant atmosphere.
byon 02/19/2016
Nice place to relax and wait on your car to be worked on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
worst ever
byon 01/21/2016
Had our avalanche in due to check engine light again , was advised that the pistons needed replacing again . advised cory clark that the air pump was ready to quit working , he said the part was ordered , a week later called about part , it was not ordered . also since the purchase of this vehicle we have had it in for electrical problems and have ask service department to check a rattle in the rear end ,they can never find the problem this vehicle is supposedly gm certified if this is a what gm certified represents don't think I will be advising anyone to purchase from this dealership
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great service.
byon 12/10/2015
Went in for an alignment, but needed wheel bearing replaced. Work was done on the axle the previous year, but was just out of part/ labor warranty. Was replaced promptly with a discount on labor services.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Buying a new Chevy Sonic LT
byon 08/13/2015
I would like to thank the prpofessional staff at Rydell for making this such a pleasant experience. Will, Jim Rhoads, and Jess Smock are a team that treat their customers with dignity and respect. I never drove or sat in a new Chevy Sonic or Cruiz. I testdrove about eight vehicles, including taking one off the showroom floor. I decided to buy this one, a 2015 Chevy Sonic LT. The paperwork and financing went smoothly and I took advantage of 0% financing,. I would strongly recommend Rydell Chevy to anyone. Thank you! Dennis D. Haley; Retired Sgt./BHC Sheriff's Department
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Had an awesome experience
byon 06/25/2015
Our purchase of the Silverado could not have been better. No pressure by the sales team, just a continued effort to help us chose the best vehicle for our needs. My wife and I went in to look at a Colorado. While a great vehicle, it would not serve our needs(both of us are tall and needed the rear seat to be larger). Derek helped us find what I believe at this point in the perfect Silverado for us. We have at this time had the vehicle less than a week, but are completely satisfied!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 04/22/2015
Smooth process. No problems. Great price on a new Silverado, a fair value on my trade in and no suprises at any point. A great team that provided a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Warranty Work
byon 04/22/2015
Timely, knowledgeable and thorough. Diagnosed the problem quickly, fixed it and had the vehicle ready to go earlier than expected. No charge - warranty work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
No hassle dealership
byon 04/15/2015
No hard sale tactics. Gave me fair price for my trade. Staff was friendly and knowagble.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied Customer!!
byon 04/02/2015
I recently went to Rydell to purchase a vehicle I had fallen in love with via their website. Once I got there to test drive it, my dream car was sold. However the sales team helped me pick out a very nice and very similar vehicle within my price range. 4 days later, my dream car was back as the buyers had decided to go with a different vehicle. I am the person that will not send back my meal at the restaurant even if I ordered a steak and instead received a salad because I don't want to inconvenience anyone else...but I pulled in the lot and the sales and financing team were amazing, kind, understanding and helped me to trade-in for the car I had originally fallen in love with. I will be a life-time Rydell customer and would recommend them to anyone who asks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Warranty work and other misc mechanical work over the years
byon 12/09/2014
Unfortunately, Rydell doesn't sell Cadillacs, and didn't sell Hummers (when they were being sold) I purchased my Cadillac ELR and Hummer H3 at different dealerships. Despite another Cadillac dealers in the area I always go to Rydell for my mechanical work/warranty work and body work with all three of my vehicles although none were purchased from Rydell. They explain issues very well and do everything to satisfy their customers...... they constantly exceed my expectations! BTW - I am not related to or know any of them personally..... this is an honest review of my experiences over the years. The tech assigned to take care of my most recent issue with my ELR was Monty and he did everything possible to get my car fixed and returned to me as soon as possible.....
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
purchase of second new vehicle was great
byon 11/05/2014
very easy experience working not only with the sales staff but the finance staff (rick) also. this is our second new vehicle purchase with rydells since 2012 and both were very positive
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy Experiance
byon 08/27/2014
I just bought a 2014 Silverado Double Cab. The dealer gave me what I wanted for my trade in without any haggle. They had the truck setting right next to the door for me when I pulled up and in less than an hour I was pulling away in my new truck... Good job guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 08/05/2014
Had a great experience when we bought our equinox. I would highly recommend them. Great atmosphere and they actually listen to you. Wouldn't go anywhere else after purchasing a vehicle through Rydell Chevrolet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
All Around Great Service
byon 03/06/2011
Buying my first car was scary, but I was prepared with good tools and information from my dad. I tried many dealerships and decided to go with Rydell. Since then (2004) I've purchased 2 cars, utilized the service department and the collision center all at Rydell. The service people, sales personnel and support staff are wonderful. They work amazingly with your insurance during an accident, have ALWAYS gotten me a wonderful loaner car while mine was out of commission, being worked on, kept me up to date and aware every step along the way of anything and everything they're doing. No hidden charges anywhere. I've referred their services to many friends and wouldn't think twice about taking myself (to buy a car), or my car there for service again and again!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
nice car buying experience
byon 02/20/2011
Mike Potter at Rydell was great to deal with. He know the vehicles that they sell, can't be said for a lot of other dealers in the local area. Love the facilities and the service department, their express oil change is phenomenal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great People to do Business with...
byon 07/02/2009
I recently had the Pleasure to deal with Brian Tenley (Parts Manager) at Rydell Chevrolet. Brian went above and beyond to make sure my visit to Rydell Chevrolet was a Pleasurable experience. Brian was able to assist me parts needs and anything that they didn't have in stock --- He could get me! Thank you for all of your Help - Brian! Top Notch Parts, Sales, and Service! Doen't get Better than these Guys!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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