Turpin Dodge Chrysler Jeep Ram of Dubuque
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Dealership Sales Review
sales Rating
Poor Experience
Written by 08/29/2015
onI went out to shoot some prices around on a 2015 jeep patriot latitude. When I went there they came down to $22,000. I called back the next day to get it and they raised their price $500 on me. I walked away pretty upset. Then in the telegraph herald today it was in there with $1000 bonus cash for a clearance sale. Which made the vehicle $21,494. I called out and let them know I was very interested. I let them know I did not want to finance through them and let them know about all of the rebates I did not qualify for (college graduate, military discount, financing through capital Chrysler, etc). I offered them $21,000 and then they said that they can do $21,454 for a final sale without all the rebates. I agreed, went and got approved for the $21,454. Went back to Turpin to take my Jeep home and they raised the price again. ANOTHER $500. Now the jeep is back to $22,000. This was their mistake. I walked away again today very upset. I've purchased all of my prior vehicles with Turpin, but after my experience the last 2 times I've been there this week I will NEVER give my business to them again. This was a very poor experience. They lost a $21,500 sale over it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No