Bob Brown Buick GMC
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Dealership Service Review
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Written by 10/30/2014
onIt took a bit longer than expected (approx. 45 min.) to attach a ring to my key but on the other hand, they did a good job of washing the car which I didn't expect.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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bbrownbuickgmc on 11/04/2014
Thanks for your feedback, Ron! We are continually working on providing a fast pace environment and I apologize if the fix took longer than expected. But on the other hand I am pleased to know that you were satisfied with the complimentary car wash for your vehicle. Thank you and we look forward to seeing you again!
Matt Brown | General Manager
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