Jeff Wyler Chrysler Jeep Dodge Ram Of Lawrenceburg
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Dealership Sales Review
sales Rating
Not Honest.
Written by 05/31/2011
onI bought my Durango from these guys back in 2003.
The Durango works great... don't get me wrong... but these [violative content deleted] basically stole $2k from me.
When I bought the truck I had an employee discount from my dead grandfather's time with Chrysler.
So I went in and they had one that was a Demo with the exact specs I wanted... so I said "how much cheaper is that than new?"
"$2k"
OK I guess I will take that one then. (had a cigarette burn or some sort of burn anyway in drivers seat... but not bad.. and like 500 miles on it or something)
We get through all the paperwork... and I am like "that's more expensive than what i was thinking it was going to come to... what is this $2k"
"Taxes and title"
"isn't that taxes and title over here?"
"yes it's just recorded in 2 places"
Well... I'm no idiot and I did feel like something was up... but I try and give people the benefit of the doubt... which this time bit me... because when I got home I saw they had removed the discount for the car being a demo... when I called them they said "you can't get the employee discount on a demo" to which I replied "if that was true don't you think i would have preferred one without a cigarette burn in the seat and 500 miles on it?"
They had no response... they basically just ignored everything I had to say and refused to discuss the situation.
I contacted Dodge Headquarters about it and they never called me back.
8 years later and the car runs fine... but I will never ever buy a car from these guys again... and I am leery of dodge in general due to the fact headquarters didn't jump all over it to make things right... I had paperwork where you can see I was charged for a demo just like it was new... but no one ever asked to see it.
No one cared... they had their money... who the hell cares about being honest and making things right anyway?
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No