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Sauers Buick GMC

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Customer Reviews of Sauers Buick GMC

5.0
Overall Rating
5 out of 5 stars(8)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Excellent Service

by K.Michele on 06/01/2022

Above&beyond in record timing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

8 Reviews
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5 out of 5 starsservice Rating

Excellent Service

by K.Michele on 06/01/2022

Above&beyond in record timing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Great service

by Bill McKee on 11/16/2018

I'm so happy we decided to lease two new cars from Sauers in 2016. We have had nothing but great service everytime we have been there. I throughly recommend these guys and I will be going back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Oil change

by Golf1979 on 03/22/2018

Called Mike Jones to see if we could get in for a oil change before we left for a trip. He got us right in that Saturday before we left.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Service10/15

by taylorpoint on 11/04/2015

I was satisfied with the service I received but would like to recommend that the service reps, even though they know it will not be honored, make an effort to pursue any cost savings for the customers. It may not work but makes the customer feel as if the Dealership cares and is willing to go the extra step to help them out!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

2008 Acadia

by Melesh48 on 08/30/2015

I was very satisfied with the service. Mike was very pleasant and made sure I had a vehicle to drive while mine was being serviced. He explained the problem and told me about how long it would take to fix. He even explained what to expect after the repair since the computer had to reset itself. Thanks to all who worked on my vehicle. I would not hesitate to bring it back for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Happy with Sauers Service Department

by DLS1975 on 11/14/2014

Even though we did not purchase our car from Sauers, they took their time in identifing the problem. They went out of their way for us and took me to work and offered to pick me up from work. Everyone in the service department gave us wonderful service. Next time we need a vehicle, I know where we will go.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by working_wife on 04/29/2014

I am always treated like an old friend and they go out of their way to accommodate me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Buying Experience

by dt100 on 09/04/2010

Sauers Buick GMC is worth the drive from anywhere for a truly satisfying car buying experience. Their outstanding vehicle inventory initially drew me to LaPorte, but once there, I found their low-key approach to selling cars refreshing. They are very much interested in making the customer feel welcome and take great care in answering any questions. I found their appraisal of my trade-in to be very fair, a dealership that knows the difference between a nice car and one that is just average. All sales, finance and management personnel are professional, yet friendly. FORGET the big city "hype" and PURCHASE your next car at SAUERS in Laporte!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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