Smith Chevrolet
Customer Reviews of Smith Chevrolet
Service
byon 06/03/2023
Checking your vehicle at the service shop they are the best service I have seen in a long time. Also they are consistent I was monitoring them just to look for signs of complacent but I didn’t see any the service is great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 06/03/2023
Checking your vehicle at the service shop they are the best service I have seen in a long time. Also they are consistent I was monitoring them just to look for signs of complacent but I didn’t see any the service is great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service
byon 05/29/2023
As always my service was great Smith helps me keep up the maintenance on my vehicles and they do a wonderful job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 03/16/2023
After going for years and years to the quickie oil change places, I have starting taking my latest truck to Smith Chevrolet in Hammond, IN. The oil change is less expensive. Smith is also on my way to the commuter train station I use when heading to work. So, I can drop off my truck, head to work and then pick up my truck after I am back. So, no wasting of time waiting for the oil change o be done. Perfect.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr.
byon 01/16/2023
It was quick
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Stay local
byon 06/29/2022
Why go farther when you can stay locally and save time on driving long distances for services? Smith Chevrolet is only 5 minutes away from me I used to drive 45 minutes to service my check vehicles and spend 2+ hours the waiting room was a nightmare Now It took me-around 45 minutes wait When a great server!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
The Best New Car Buying Experience Ever!
byon 12/23/2017
I dont like shopping for a new car, but the experience Bill provided me was great. He listened to what I needed and set me up with a vehicle that I was happy with. Bill didnt have me hanging around for hours or hassling me with the price like many dealerships have. By the end of the purchasing experience, Bill even stuck around to help me set up the new technology in the car. I am definitely enthusiastically satisfied. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Cruze
byon 09/20/2017
The sales rep was very nice and attentive to my driving needs. They were able to help me find a car even though it was not what I originally wanted. I love the car I have now.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First rate service
byon 09/18/2017
Went extra mile to get parts I respect that
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall
byon 08/20/2017
Very pleased with the service provided. Car continues to un well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Silverado
byon 08/17/2017
Sales dept were easy to deal with and didn't hound me while I pondered my decision. Jaci Brubaker in internet sales was exceptional about answering all my questions quickly. All other dealerships I emailed weren't worried about giving me answers and kept pushing me to come into the dealership. Jaci helped me narrow down my options and accessories on my new truck and actually pointed me to a truck I didn't no Chevy offered in their Special Edition line. It covered all the options and packages I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I travel for this quality service
byon 07/25/2017
I drive 30 minutes on a good day to receive service from Smith Chevrolet. Thank you all for being considerate and customer friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
good service
byon 04/06/2017
service fine - only miss getting discount friends & family. guess since brother retired and even though i have purchased many cars fro smith they don't off it anymore , but still very good servive
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
hitch recall
byon 02/28/2017
Thanks to all involved, including the porter who was very polite!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast and efficient oil change
byon 11/29/2016
Done fast neat and pleasant waiting are enjoying the new remodeled service area
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
car service
byon 09/23/2016
thank you for the work you are doing
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Asked and Received
byon 09/12/2016
Brought 2010 Impala in for work and prompt service received. Gave issue regarding thumping noise and was given estimate of time and date. PERFECT. Actual time and option my repair will be done at latter date. THANK YOU. I will be back...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Nothing but the Best!!!
byon 09/04/2016
Fast courteous service. Pleasant and helpful employees to guide one through every step of the way. Answered questions professional and promptly. The interaction was a pleasure and the waiting room is spacious and comfortable. Kudos to everyone at Smith Chevy!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
I always knew my next car was going to be a Chevy!
byon 09/01/2016
I owned my 2003 Saturn Vue for 13 yrs. When Saturn went out of business I would have my car serviced at Smith Chevrolet. I could always count on them for excellent service. In fact, the customer service was so impeccable that I knew I had to buy a Chevy because if I bought otherwise I would feel like I was cheating on them! Tanya, and Jerry are the best! Valerie just sealed the deal! Smith Chevrolet is the best! I love me new 2016 Trax!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Staff
byon 05/10/2016
Great staff was treated great really enjoyed my buying experience at Smith Chevrolet. :-)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Time well spent
byon 04/10/2016
Had submitted a prior review. Service was complete and professional. Jerry did an exceptional job of keeping me informed on the status of the work being completed. Great job, prompt and courteous service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My oil change!
byon 01/25/2016
It was to the point and well done. The time was exceptional and I was out of there. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
