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Hubler Acura

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Customer Reviews of Hubler Acura

24 sales Reviews
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5 out of 5 starssales Rating

Special delivery 2021 Acura RDX

by Special Delivery 2021 Acura RDX on 12/03/2020

Jeremy made the sale to me on the phone after we drove an Acura earlier in the day. He drove the car to our home and set the car up for us. We took care of the paper work at my kitchen bar. I certainly would recommend both Jeremy and Hubler for a good new car experience .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thomas Knapp

by Thomas Knapp on 08/28/2020

Thomas Knapp was outstanding. A very knowledgeable person to work with finding our new RDX. Tim, my husband, wanted a certain RDX with a certain color and specs. Thomas went beyond the normal call of duty to find the right RDX for Tim. He LOVES his new car. If anyone would ask I would tell them to go talk to Tom!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying my TLX at Hubler Acura

by Randy B on 08/06/2020

I'm very pleased with my experience at Hubler Acura in Greenwood. Thomas Knapp was my salesperson and he did a tremendous job of helping me zero in on what vehicle met all my needs. I shopped around at a number of different dealerships but came back to Hubler due to their knowledge and high level of customer service. I love my Acura TLX & highly recommend working with Tom at Hubler Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great overall experience!

by GreatAcura on 09/01/2016

I had a very pleasant car buying experience and will certainly consider buying from Hubler again!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

wonderful experience

by Halliebingham on 07/14/2016

Brian Raub was a young professional who guided me through the purchasing of my RDX. He was considerate and kind. I hesitated driving a distance to buy a car, but am very satisfied with it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Aaron Smith is the Sales Associate you want to deal with!!!!

by Hetal_Patel_77 on 04/18/2016

Aaron is very knowledgable and has a good professional demeanor. He knew everything about the car I bought. Lot of Sales Associate will just hand you the keys and thats it!. No hidden fees, No rushing, and No Gimmicks! I actually enjoyed this car buying experience. I will buy my future vehicles from Hubler

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

katsdad

by katsdads on 04/17/2016

The dealership provided an outstanding experience. Very professional. Attentive to customer needs. Outstanding attention to issues.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Exceptional Experience

by Markwes on 10/25/2015

The salesman was courteous and answered all of my questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great first car buying experience for my son

by Teensmother on 09/05/2015

We were buying my teenage son's first car. He had limited funds as he had worked to save every penny spent. However, the staff treated him with the same courtesy and respect as a customer buying a $60,000 vehicle. They worked hard to find him the car that would best suit his needs and his pocket. As he continues to save and is ready for his next car, I feel certain that he will look first at Hubler Acura.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

CX-5 to RDX

by Terry4801 on 08/25/2015

Truly enjoyed my 2014 Mazda CX-5 however the interior cup holders were cramped and with my package there was no compass. The ride of the RDX is much softer, more of a car feel which I prefer. The interior is much more friendly, large cup holders and a compass in the RDX-tech package. I'm really happy with my choice to change vehicles. My shopping experience was very good with all my questions answered with the pricing portion pretty painless and each negotiation was explained until the deal was done. The delivery was smooth, quick and very detailed with all my questions answered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Hubler Acura-'16 Acura RDX purchase, simple, fast, friendly!

by Mark_Marg on 06/02/2015

Working with Scott at Hubler Acura in Greenwood for our 2016 Acura RDX couldn't have gone smoother! Deal was quick, simple, fast, with no hassles. Everyone at Hubler is very friendly. I would highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

A Simple Purchase

by Dmcgill on 05/15/2015

It was suggested that negotiating a price for Acura RDX vehicles was next to impossible. It might have all been timing but the manager was willing to lower the initial price to out compete a competitor. We were very happy with the price paid.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Terrible mistreatment of persons with disabilities...

by ScottsburgTony on 05/05/2015

I visited the dealership on Saturday May 2, 2015 to look at a 2011 Ford Fiesta that they had advertised. I was greeted and asked to wait for Austin Duvall, the salesman handling the showing. After a few minutes I was taken to another dealership to see the car. I drove it back to the Acura dealership. During this drive I took note of the SIRIUS button on the dash of the car. I specifically asked Austin if this car had a satellite radio and he said “yes, you just need a subscription.” I told bi I already had a subscription and would just need the radio number to call and activate it. We began to discuss the price and went back and forth for a while. During this Austin discovered that I had no intentions of financing this and wanted to pay cash. He continued asking me questions until it came out that I had the cash with me, locked in the glovebox, suddenly, the price was a “today only price” and would go up on Monday if I only put down a deposit and brought my brother back with me. I told him I couldn’t do that and walked outside. He followed me asking what they could do to get the deal done. I asked for new tires and a bra for the car. He went back inside and came back a couple times saying that the tires would not go and neither would the bra. I started to get back in my car to go and was stopped by Austin. He said “What if I could get you in the car for less with no add-ons?” He said to come back in to discuss it more. I agreed and went back in with him. We dickered back and forth for a while till finally we came to a price that was coincidentally, exactly what I had with me in cash. Again I tried to put down a small deposit till Monday when I could have a level headed person with me. He told me the Sales Manager would only approve the deal if it was done today. I asked him to get me the satellite radio number so I could activate the SIRIUS radio, as factory-installed satellite radio was a NON-NEGIOTIABLE. He agreed to do this. Reluctantly, I agreed to the deal. Austin stepped away to begin the process and I called my brother. We had a terse discussion. During this time, Austin returned and I asked him again to get me the radio number so I could call it in. He agreed to do that. I was told to go into the documentation office to complete the process. While in there, I called out to Austin about the radio number and he called back, “I wrote it down for you…” The paperwork was completed and I was walked out by Austin as it was time to close the dealership. I noted that my blood-sugar was dropping rapidly and I needed something to eat. I left to get something right away before trying to register the radio for SIRIUS. When I finished eating I went to look for the paper Austin said that he put in my paperwork with the radio identification number on it. There was no paper included. I opened the Manual to try to find it myself. According to the Manual, you press the SIRIUS button along with the #1 preset and the number will appear. This car is not equipped with factory satellite radio at all. I immediately went back to the dealership to discuss this and called along the way to leave a message. They were all gone at the dealership. I chose to take the car home to investigate it more to see if I was making a mistake somehow. Once I researched the issue, I found that I was not making a mistake; they had outright lied to me at the dealership. They had coerced me into a deal using less-than-upstanding tactics that coincided exactly with what I had on hand at the moment. They took advantage of my diminished capacity to comprehend the situation fully. They used my decreased mental state to find out how much cash I had with me and engineered the deal to be exactly that amount. They recognized my dropping blood-glucose levels and used that to push and coerce me into accepting a deal that was stilted heavily in their favor. It was the worst kind of business against the disabled I have ever seen and feel it was a concerted effort by these 3 Staff to steal and defraud me out of the exact cash I had on hand.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

2015 TLX Lease

by Coffeejerk on 04/29/2015

Just had an awesome experience with Hubler Acura! Everyone was exceptionally courteous and kind. I am happy with my new TLX and look forward to many years as a Hubler Acura.customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great customer service

by sokarzyada on 04/05/2015

I've recently purchased 2015 MDX. My experience was great. Ryan was a great help and made the process very easy. I was able to get the color I want within no time. I highly recommend Hubler for their exceptional service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car Purchase a Positive Experience

by Outacite on 03/27/2015

From 1st contact through to closing (a little over a week), the sales person was very responsive and helpful. He took the time to learn our needs and to offer several options for how those might be met. He worked hard to ensure that the final agreement was one that we were happy and satisfied with. We particularly appreciated that he did not use any high pressure tactics. He was a joy to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

Pushy, snooty, unyielding

by bianca5 on 09/27/2014

If you're not paying full price for a new car, dont risk being insulted by their pushy snooty staff. They firmly offered me less than 50% of KBB's price and were unwilling to budge on their price. They did not listen, just kept pushing. I distinctly felt they wanted me to just shut up, write the check, and stop wasting their time on my concerns about their used car. This car had a dead battery before i test drove it, they said it was fine, after i bought the car it wouldnt start the VERY next day. I drove 1.5hrs back to the dealer for a new battery. No compensation. Barely an apology. Poor service after the sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

service and sales are great

by cindyatwood143 on 07/28/2014

We had our first oil change today which was free. We worked with Michael G in service and while we were watching television our sales guy Ryan W came over and wanted to make sure everything was OK with our ownership. I was very surprised he remembered us and even our names/the color of the car. It stuck out to me the level of personal detail which is always appreciated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best deals & experience

by MVankatesh on 07/26/2014

We looked at the 2013 MDX over a year ago with Ryan W and the sales manager Jason and we weren't able to get a good enough deal so we looked at Ed Martin. Hubler was the better price on the 2013 but we did make a decision and decided to wait until the 2014 models. We just drove away today in a 2014 MDX and went directly to Hubler this time (we live in Carmel). They have the best prices in the area and we even spoke to a dealer in Chicago who advertises a better price but weren't able to do what they advertised. I am sending all my friends to Hubler.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Dealership! Will go back!

by happyemjo on 07/07/2014

This dealership has been amazing! My sales guy Robert S was awesome, the selection is solid, and they will do almost anything to make sure I walk out a happy customer. I haven't even bought a car yet and my sales guy has been nothing but helpful and friendly through the entire process. This is a quality high end dealership and if you want great prices, great cars and great personal service I would definitely check it out! I know I'll be coming back again and again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Good Experience

by Doug2221 on 01/06/2013

Bought a 2013 TL here. We agreed to a price via email for the TL. I traded in a TSX. I thought the value on the trade-in was a shade low, but the vehicle I purchased had a couple off "extras" on it that were included at no extra charge so I came out fine. Great experience overall from sales-Scott, financial-Gayla, and service-Tabitha. I had a "seamless" experience and will plan on buying here again when the time comes. My experiences were all positive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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