Velde Cadillac
Back to Service Reviews
Dealership Service Review
service Rating
service writers that go above in service!
Written by 08/13/2015
onI have came to Velde for service because I had known the service writer "Tom T" when he was at the dealership that I bought my 2003 Envoy from as a new vehicle. It is knowing that he is honest in his directing me for service that I had found him to be a trusting friend when needing service. I now have over 213000 miles on the vehicle that has fit all of my needs in the past 12 years. And with"Tom T's" assistance I hope to be able to drive it many more miles. I must add that the service techs do great work on my vehicle when Tom T presents it to them. wendel c.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes