Velde Cadillac
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Written byon 02/07/2015
I just wanted to say thank you for such a memorable visit to your service department. My wife had scheduled a routine oil change on one of our vehicles that we have recently purchased from you. She said when she arrived there was nothing but professionalism and generosity. After our vehicle was completed, she went to pay to the clerk, and the clerk sternly but with a smile demanded that one of the service technicians to bring our vehicle inside. Since my wife was there with my 11 month old son, I cannot thank you enough. This is how all service departments should be ran.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes