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Sierra Volkswagen

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510 E Norris Dr, Ottawa, IL 61350
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Customer Reviews of Sierra Volkswagen

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Buyer beware

by Chris May on 02/04/2023

Buyer beware! We are life long Volkswagen customers. My wife and I flew from South Carolina to purchase a new 2022 Volkswagen mk8 GTI from Sierra Volkswagen. We paid over MSRP for this new car in March of 2022. Fast forward to January of 2023 we decided trade it in for a VW Golf R. During this process we were shocked to find out the new GTI had an accident on the carfax report dating back to December of 2021! This rear damage accident with another vehicle reported on the Carfax caused us to lose thousands of dollars on our trade. This accident was not disclosed to us. After contacting Sierra Volkswagen GM about this they continue to deny responsibility.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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