Gerald Hyundai
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Absolutely Thrilled!
Written by 05/13/2014
onMy wife Carol and I had no intention of purchasing a vehicle that day. In fact we left our trade in at home thinking this would prevent us from making any quick decisions. Surprise, surprise!!! We were dreading the whole 'shopping around' experience. In fact, we had just walked out of another dealership due to a very unpleasant experience with a salesperson. Then we met Brian Y. He was very pleasant, knowledgeable and actually listened to what we wanted and didn't try steering us into something we didn't want, or need, at a higher price. He actually made the whole experience fun and enjoyable. We couldn't believe we put a down payment on a Veracruz that night. And kudos to Ed S. in finance, he walked us thru the transaction and explained everything in great detail. Excellent service!!! Our hats are off to Gerald Hyundai, you have a great team!
Tom & Carol Houlahan
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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geraldhyundai on 05/14/2014
Dealer Response
Tom and Carol , thank you for writing such a great review about your experience at our dealership!
We appreciate the feedback and are pleased that your vehicle purchase experience with Brian and Ed was so positive. We always do our best to make sure all of our customers leave with the right Veracruz and we're glad that you're enjoying yours.
We look forward to seeing you again.
Take care,
Nick Smiley - General Manager, nsmiley@geraldauto.com
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