Ask the Car People.SM
Print | Edit this listing

Mercedes-Benz of Naperville Sales Reviews

  • 1569 W Ogden Ave
  • Naperville, IL 60540 (map)
  • (866) 983-0556
  • Visit dealer's website
  • Chat with Dealer
Sort By:
Sales Rating CLS 550 Purchase Written by Tracy1723 on 4/10/13 7:41:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a great experience purchasing our CLS 550 from Naperville Mercedes Benz. Our salesperson, Tom M. was very knowledgeable and helpful throughout the buying process. After the purchase, Gilberto L., took his time with us explaining the automobile accessories and electronics. We highly recommend...
Read the full review

Sales Rating ML350 Written by Q62 on 4/6/13 8:42:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my best car buying experience ever. Salesman Elmis treated me very nice. He is very knowledgeable, patiently answered all my questions, and is not pushy at all. I ordered an ML350 in Jan. and was a little worried about the delivery time. However, with Elmis and his manager Mike's help, I go...
Read the full review

Sales Rating Great Dealership, Excellent Service, Wonderful Automobile! Written by joefromIL on 4/4/13 1:23:45 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A first class dealership everyone seemed to go out of their way to make the purchase as pleasant as possible. We were treated as valued customers and although the order to delivery time was quite long updates and follow up was always timely and accurate. The car a GL550 is unbelievable, it has it al...
Read the full review

Dealer Response

Joe, We're so glad to hear that you're enjoying your GL550. Thanks for your business and for this feedback. We look forward to seeing you again in the future!

All Comments (1)
Sales Rating GLK 350 Written by kralm on 3/26/13 7:51:09 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a used 2013 GLK 350 from this dealership after weeks of research and driving. Tom M. understood I had become frustrated with my process and helped me find the right vehicle. I could tell he was determined to make this my last dealership I needed to go to for my purchase. He made...
Read the full review

Dealer Response

Thanks so much for your comments. We're thrilled you found Tom so helpful and knowledgeable and the whole experience pleasant and easy. Our #1 goal is for all our customers to feel that way when they drive away. Safe (and fun) driving in your GLK 350!

All Comments (1)
Sales Rating special Written by davidcfp1 on 2/27/13 4:07:40 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

How many people can say they enjoy buying or leasing a new car? I do. At MB of Naperville, i feel special I own a business and require our clients to be treated special. Ed and James went overboard in their sales and service to me.
Read the full review

Dealer Response

David, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring!

All Comments (1)

Advertisement

Tips and Advice

Advertisement

Help