Lexus of Naperville

Where do I begin. I don't like car shopping. In fact I detest it. However, that all changed with Lexus Of Naperville. What a Class Act this dealership is. I purchased my first Lexus a 2016 ES350. I searched and searched many dealerships much closer to my home. All makes and models. None came close to the professionalism, that this dealership displays. Each and every person I encountered was professional, engaging and answered all my questions. The most important aspect to my car search was the Naperville "TEAM" took the time. They were not pushy and just concerned about making a sale, and moving on to the next customer. They took their time, to make sure that I was happy with my choice. (trust me I am picky and drive my self crazy and every one else in the process). Not this group of people. In the end they become like family. Thank you Andrew Farraher, (Business Development Manager) for greeting us when we entered your dealership. That first impression and the time you took to talk with us (when you clearly had a class presentation for new customers that your dealership provides.) showed me that I came to the right place. Thank you Sal LaLa my so very patient Sales Person. You performed beyond my expectations to help me find my perfect vehicle. Thank You, Bill Kuniej General Sales Manager for taking the time to answer all my questions when Sal was off for the day. In all the years I have purchased vehicles, never has any Sales Manager taken the time you had to personally assist with my questions. Thank You, Chandra Estrada Business Manager for going over all the finance paper work and explaining the different options of service contracts. Thank You Violet Versek, Delivery and Technology Specialist, you explained things so clearly, concise, and took your time with this Senior lady about the many features my vehicle has. Your engaging smile and bubbly personality is contagious. And thank you to all the other sales people and staff who just took the time to say hello and answer questions or just engage in conversation even though you knew I was working with someone else on a sale. You truly are a "TEAM" and that is one of the attributes that helps make a business successful. This is the reason that Naperville of Lexus sold me the first 2016 ES 350 of the year. You all made me so comfortable. I recommend if you are in the market for a vehicle come see this dealership you will not be disapointed.